Senior Software Engineer

Scope of the Role:  

• Direct Reports: ​This is an individual contributor role with no direct reports​  

Key Responsibilities 

• Development of software modules conforming to the functional/ performance/ user experience requirements 

•  Development and automation and execution of Unit and Functional Tests to demonstrate the conformance of software with the functional/ performance/ user experience requirements 

•  Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance. 

• Create high-level or detailed design documents from requirements utilizing Object-Oriented or Structured Methods that contain such items as use cases, flow diagrams, structure definitions and architecture diagrams. 

• Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance 

• Ensure software security by developing programs to actively monitor the sharing of private information 

• Integration testing across interfacing functional groups that may be involved, such as Crossroads, billing and reporting. 

• On-boarding new customers by verifying network connections to a customers’ network, assisting in troubleshooting connections problems, and configuring the production system with customer-specific application parameters. 

•  Analyzing causes for outages by reviewing logs, viewing queues, monitoring message links. 

• Review design documents, code and test results to insure accuracy and completeness and adherence to the requirements.   

• Document thorough release notes detailing the implementation process according to company procedures.  Present the implementation plan in formal release planning walk-thrus. 

• Assist operations with the actual implementation of an application. 

• Perform post-implementation monitoring and testing to insure the release is functioning as expected. 

• Work with Product Support to research customer reported problems.  Analyze application logs, network traces and program traces to determine the root cause of reported problems.  Using company’s test environment and emulation tools, duplicate problematic scenarios reported by the customer. 

Experience, Education, and Certifications: 

(What are the minimum years of experience, education, or certifications needed) 

• Bachelor of Engineering/ Bachelor of Technology (B.E/ B.Tech) and/or postgraduate of computer science (M.Sc./MCA) with basic knowledge in JAVA, Unix, Shell Scripting, RDBMS concepts, PL/SQL 

• 5+ years of working technical experience  in coding, testing, supporting, troubleshooting, designing, building, installing, configuring, and supporting Unix servers and storage servers and management software 

• Working experience in : 

• Development environment – OS, editor, utilities, database. 

• Compiler, Debugger. 

• Java, C, C++ Languages. 

• Production runtime environment. 

• Object-Oriented and Structured development methodologies. 

• RDBMS, SQL. 

• ISPF, JCL/PROC. 

• COBOL, REXX, Easytrieve, Clist. 

• VSAM, DB2. 

• File-Aid, Expeditor, ESP. 

Additional Requirements:  

• Ownership/Accountability for tasks/projects. 

• Work well within a team environment. 

• Excellent oral and written communication skills. 

• Independent work habits. 

• Proven ability to deliver quality software on time. 

• Act with a sense of urgency. 

• Positive attitude - optimism. 

• Maintain composure in a stressful environment. 

• Strong analytical, business logic and problem resolution skills. 

• Strong control and follow-up skills. 

• Solid decision making skills. 

• Project Management knowledge.