Temporary Immigration Legal Services Administrative (Part-time)
Job Summary
Job Description
World Relief is seeking a compassionate and justice-driven individual for a temporary part-time Administrative position within their Immigration Legal Services (ILS) department in Carol Stream. This role is the first point of contact for immigrants, requiring a welcoming and dignified approach. The position involves providing administrative clerical support, including facilitating client intakes, answering and screening phone calls, managing mail, and offering additional support to legal representatives. The ideal candidate must be completely bilingual in spoken and written English and Spanish, possess strong attention to detail, organizational skills, and problem-solving abilities. This role offers a chance to make a tangible difference in the lives of vulnerable individuals while growing professionally in a purpose-driven organization.
Must have:
- Bilingual in English and Spanish (spoken and written)
- Facilitate client intake (in-person and phone)
- Answer and screen incoming phone calls
- Manage outgoing and incoming mail
- Provide administrative support to ILS staff
- Cross-cultural communication skills
- Handle large call volume
- Strong attention to detail
- Organizational skills
- Problem-solving skills
- Flexibility to work in a changing environment
- Strong self-starter
Good to have:
- Ability to translate documents
- Proficiency with Microsoft Outlook, Word & Excel
- Associates degree
Perks:
- Competitive benefits package
- Employee discount program
3 skills required
Job Details
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is contingent upon the successful acquisition of additional funding and may be subject to modification or termination based on the availability of resources.
POSITION SUMMARY:
Consider joining our immigrant serving agency temporarily by using your administrative gifts that will give you assurance that your work contributes to changing people's lives. This position is the first face and voice with whom immigrants in our community will interact and you can help make sure they are received with welcome and dignity. This position will offer administrative clerical support for the World Relief Chicagoland’s Immigration Legal Services (ILS) in its Carol Stream location. This position must be filled by someone who is completely bilingual in English and Spanish both spoken and written. This is a 28 hour position Monday, Tuesday, Thursday, Friday half day 1-5pm.
- Facilitate in-person and telephone intake of new and existing clients
- Answer and screen all incoming phone calls for the DuPage office and direct appropriately
- Manage/direct outgoing and incoming mail for ILS staff
- Provide additional administrative support to ILS Legal Representatives as needed
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm World Relief’s Core Beliefs and Statement of Faith, and acknowledge World Relief’s Christian Identity and National Evangelicals For the Health of The Nation document
- Cross-cultural experience including cross-cultural communication skills
- Ability to handle a large call volume
- Excellent problem-solving skills and flexibility to work in a frequently changing environment
- Strong attention to detail and organizational skills
- Strong self-starter skills and a desire to learn and grow
- Spanish/English fluency required
- Flexibility to keep updated on changes to programs
- Priority is given to applicants willing to make a multi-year commitment
- Ability to translate documents from Spanish to English and English to Spanish
- Strong inter-personal and cross-cultural communication skills exercised through previous cross-cultural experience
- Adaptability in the midst of constant change
- Committed to welcome the immigrant community, the general public, and other staff •Highly organized and a willingness to multitask
- Proficiency with Microsoft Outlook, Word & Excel
- Associates degree preferred
$20 - $20 an hour
Compensation is commensurate with experience.
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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