Vendor Operations Manager, Go-to-Market Operations
Job Summary
Job Description
- 8+ years of experience in operations or related fields
- Lead vendor strategy and execution
- Develop scalable operating models
- Manage cross-functional teams
- Drive supplier performance
- AI strategy development experience
- Inside sales or SMB sales program management
- Experience leading large-scale programs
- Experience influencing senior executives
- Knowledge of building Centers of Excellence
6 skills required
Job Details
Minimum qualifications:
- Bachelor’s degree, or equivalent practical experience.
- 8 years of experience in operations, business transformation, operations consulting, or corporate roles.
Preferred qualifications:
- Experience in developing or implementing AI strategy, roadmap, for customer services, business or support.
- Experience of managing inside sales or Small and Medium Business sales programs through employee or Outsourced operations.
- Experience in leading large scale cross-functional programs and excellent program management skills.
- Experience influencing senior executives across organizational lines and borders.
- Experience of driving business transformation through systems thinking and automation to drive productivity improvements.
- Knowledge in building and improving Center of Excellence through managed services models with Return on Investment driven models.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions. We enable our business organization to increase their Go-to-Market speed by providing support, enablement and business development capabilities (across the business funnel) as a service.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Lead the development and execution of the vendor strategy, sourcing, vendor selection, agreement and contracting for our Go-to-Market Strategy and Global Solutions and Industries organizations.
- Develop scalable cost optimal operating models and service capabilities by creating Center of Excellence transforming multiple staff augmentation initiatives into managed services models.
- Identify, prioritize, and deliver scalable solutions and run operational initiatives across the globe to scale and transform services while measuring the business (including cost) impact of those solutions in order to provide insights to senior leadership and inform further innovation.
- Manage the overall relationship with the GTM and Global Solutions organization as well as engage and collaborate with cross-functional teams across Google to drive results.
- Drive supplier performance around service quality and value addition through structured governance and performance measurement mechanisms.
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About The Company
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
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