Account Solution Engineer - Mulesoft

1 Month ago • 4 Years + • Devops

Job Summary

Job Description

Salesforce is the #1 AI CRM, driving customer success through innovation and core values. This role is for a Solutions Engineer within MuleSoft's Pre-Sales Solution Engineering team, crucial for MuleSoft's growth. You will act as a technical sales partner, aligning solutions with customer visions, leveraging technical and product expertise throughout the sales cycle. Responsibilities include technical discovery, product demonstrations, Proof of Concepts, technical workshops, and architectural recommendations. You will serve as a trusted advisor, bridging technical solutions with desired business outcomes and ensuring customer needs are met.
Must have:
  • Serve as a technical sales partner to sales teams
  • Align solutions with customer visions
  • Utilize technical and product expertise for sales strategy
  • Conduct technical discovery and qualification
  • Deliver product demonstrations and Proof of Concepts
  • Facilitate technical workshops
  • Offer architectural recommendations
  • Bridge technical solutions with business outcomes
  • Take ownership of solution reliability
  • Ensure customer needs are met
  • Present to technical and non-technical stakeholders
  • Establish trust with clients and influence decision makers
  • Collaborate to solve technical problems
  • Work with Java development and API debugging
  • Apply knowledge of cloud technologies (iPaaS, SaaS, Automation, infrastructure, IA)
  • Build and deliver PoCs independently
  • Respond to RFIs/RFPs
  • Travel as needed
  • Communicate in English and Swedish
  • Learn MuleSoft Anypoint Platform and get certified
  • Complete MuleSoft’s Kickstart sales training
  • Build architecture reframe and whiteboarding skills
  • Create Self Service Assets on technical topics
  • Execute Architectural Workshops/Engagements with Partners
  • Enable partners on technical and architectural elements
  • Mentor and assist partners through Pre-Sales Engagements
  • Guide strategic Partner Technologists and Client Leads
  • Create high impact Technical/Architectural presentations
  • Partner with Channel Teams on account planning
  • Support marketing with evangelism activities
Good to have:
  • Salesforce and/or MuleSoft Certifications
  • Previous experience as a solution/sales engineer for a Software company in similar technologies (Integration, APIM, Automation, CRM, Analytics,...)
Perks:
  • Well-being reimbursement
  • Generous parental leave
  • Adoption assistance
  • Fertility benefits

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

  • Salesforce is hiring for a Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team, which plays a pivotal role in driving MuleSoft's growth. As a Pre-Sales Solution Engineer, you will serve as a technical sales partner to our sales teams, aligning our solutions with our customers' visions. The MuleSoft Sales team will lean on your technical and product expertise throughout the sales cycle to formulate the sales strategy. You will be a vital contributor to the success of both our customers and Account Executives by conducting technical discovery, qualification, reframing, challenging the status quo, delivering product demonstrations and Proof of Concepts, facilitating technical workshops, and offering architectural recommendations.

In the role of a customer trusted advisor, you will bridge the gap between the technical solution and the desired business outcomes for the customer. You will take ownership of solution reliability and be the conduit for ensuring the customer's needs are met.

What you get working for MuleSoft Solution Engineering Sweden:

  • Working in a passionate Pre-Sales Solution Engineering team that puts teamwork first
  • Leaders who really care about your development and success
  • Working for a company that truly lives its core values Equality and Sustainability
  • Working for one of the most innovative companies worldwide

Qualifications you’ll need to be successful:

  • Excellent presentation and composure abilities in front of technical and non-technical key stakeholders
  • Skills to establish trust with clients, and the ability to influence key decision makers
  • Solid oral, written, presentation, collaboration and interpersonal communication skills
  • Ability to work as part of a team to solve technical problems in alignment with the sales strategy
  • Degree in IT / Business Informatics or equivalent relevant experience required
  • Hands-on Java development experience and ability to code and debug against Java APIs is preferred
  • Experience with cloud technologies - iPaaS, SaaS applications, Automation solutions, cloud infrastructure, IA is preferred
  • Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently
  • A passion for technology and an ability to translate that passion to impact business for our customers
  • Ability to travel as needed
  • Languages: English + Swedish are essential
  • Minimum of 4 years of professional experience
  • Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Preferred Qualifications:

  • Salesforce and/or MuleSoft Certifications
  • Previous experience as a solution/sales engineer for a Software company in similar technologies (Integration, APIM, Automation, CRM, Analytics,...)

What you’ll achieve:

  • 3 months:
  • Learn MuleSoft Anypoint Platform and get certified in MuleSoft’s Developer Trainings
  • Complete MuleSoft’s Kickstart sales training
  • Begin to build your architecture reframe and whiteboarding skills through shadowing and customer-scenario role playing
  • Create a Self Service Asset on a MuleSoft technical topic of interest
  • 12 months:
  • Become certified in all Product, Architecture, and Sales Messaging trainings
  • Execute Architectural Workshops/Engagements, PoCs, and demos with our Partners
  • Enabling partners on technical and architectural elements of the MuleSoft platform
  • Mentoring, assisting, and enabling partners through Pre-Sales Engagements
  • Guide our strategic Partner Technologists, Client Leads, Practice Leads, Vertical BU leads, CTOs, Engineers, and Consultants through MuleSoft Point of View
  • Create and execute high impact Technical/Architectural presentations and top notch programs/workshops/demos, for Partner Technical and Architectural enablement
  • Respond to functional and technical elements of RFIs/RFPs
  • Partner with the Channel Teams and the sales reps in the partner on account planning and strategy and support marketing with evangelism activities (writing blogs, participating in demo-driven webinars, speaking at industry events, etc.)

Benefits & Perks

Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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About The Company

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

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