Business Development Representative

6 Days ago • 5 Years + • Business Development

Job Summary

Job Description

HighRadius is seeking a Business Development Representative to drive inbound and outbound calls and emails for new account development. This role involves acting as an account manager, conducting research, setting up discovery sales calls, and partnering with Account Executives and Sales Professionals. The representative will need to articulate the value proposition of HighRadius products, recommend business solutions, and stay updated on industry trends. Key responsibilities include developing account relationships with multiple decision-makers, performing research to generate leads, initiating outbound communications, and following up on inbound inquiries. Maintaining accurate records in Salesforce.com and understanding industry knowledge are crucial. The ideal candidate will have proven inside sales/demand generation/ABM experience, a track record of exceeding metrics, strong phone presence, proficiency with corporate tools, CRM experience (Salesforce.com), excellent communication and listening skills, and a BA/BS degree or equivalent.
Must have:
  • Proven inside sales/Demand gen/ABM experience > 5 years
  • Track record of over-achieving metrics
  • Strong phone presence
  • Experience dialing dozens of calls daily
  • Proficient with corporate productivity tools
  • Experience with Salesforce.com or similar CRM
  • Excellent verbal and written communication skills
  • Good listening skills
  • BA/BS degree or equivalent

Job Details

 

About Us :

HighRadius offers cloud-based Autonomous Software for the Office of the CFO. More than 700 of the world’s leading companies have transformed their order to cash, treasury and record to report processes with HighRadius. Our customers include 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey’s and many more.

We at HighRadius firmly believe that a product is only as good as the people behind it. Whether it's product development, customer support, sales or operations, all our employees see the direct impact of their work. As one of the fastest growing FinTech software companies and a leader in the Fortune 1000 space, HighRadius focuses on hiring talented and motivated people from diverse backgrounds.

Principal Accountabilities:
● Responsible to drive inbound and outbound calls, emails, and web interface to focus on new account development
● Functions as account manager including research, setting discovery sales call, partnering with AE and/or SP (as applicable) on both strategy and execution.
● Increases ownership / relationship of customer knowledge, Skills and Abilities:
● Utilizes probing to identify, evaluate, and articulates the value proposition associated with High Radius products and services.
● Recommends business solutions considering customer needs and High Radius interests.
● Stays abreast of current industry trends and how High Radius customers are being impacted to help solve specific market challenges in targeted industries.
● Leverage cross-functional resources to achieve results/meet customer needs.
● Develops and implements account research plans that drive the attainment of critical business objectives.
● Develops account relationships with multiple decision makers (including senior management levels) within customers.
● Makes decision based on an appropriate amount of information/data analysis.
● Works under general direction.
● Work is guided by objectives of the sales area.
o Refers to established playbook as needed.
o Applies judgment to identify when deviation from standard practice is required. Assumes responsibility to improve service, efficiency and quality of work.
● May provide direction/coaching to less experienced team members.

 

Competencies:

● Probes/ Prospects – Ability to uncover, identify and leverage published and internal customer information to make unsolicited contact with targeted people to capture interest for further discussion.
● Qualifies Opportunities – Ability to assess potential sales opportunities for business fit.
● Negotiates – Ability to effectively overcome obstacles to reach mutual agreement.
● Sustains Executive Relationships – Ability to maintain & expand executive relationships with individuals that influence the direction of the organization.


Job Scope/Duty:

● Conduct research to gather company information and create new leads. Initiate high
volume daily outbound calls & emails to target and client prospects and support AE to
develop prospective accounts.
● Follow up/follow through on inbound inquiries and those generated by various
marketing activities.
● Maintain accurate contacts, sales activity, meeting, and follow-up notes within the company CRM system Salesforce.com.
● Learn and maintain basic industry knowledge of services, the industry and industry trends, and how High Radius customers are being impacted to help solve specific market
challenges in targeted accounts.
● Maintain and expand your database of prospects within your assigned territory/accounts within the company CRM system Salesforce.com


Requirements:
● Proven inside sales/Demand gen/ABM experience of more than 5years.
● Track record of over-achieving metrics goals.
● Strong phone presence and experience dialing dozens of calls per day
● Proficient with corporate productivity and web presentation tools
● Experience working with Salesforce.com or similar CRM
● Excellent verbal and written communications skills
● Good listening skills.
● BA/BS degree or equivalent

 

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About The Company

We are Pragmatists. Today, there are 3 distinct types of companies: the Pretenders, the Fairytale Startups, and the Pragmatists. At our core, we embody the latter. We prefer to keep it real. Unlike the Pretenders, we want our core values to guide decisioning and show up in the way people think, feel and act on a daily basis. Instead of being a Fairytale Startup, we want our people to think of us as their work home away from home (not a theme park) and to feel that they are making a huge impact. Our employees use their creativity and talent to invent new solutions, meet demands, and offer the most effective services/products.

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