Director, Operations (Global)

JOB SUMMARY 

Directs and coordinates the activities of the Operations organization to obtain optimum efficiency and throughput while maximizing profits via Nordson’s Ascend Strategy. Collaborates with the Continuous Improvement Team to identify opportunities in the production and distribution environment and quickly implements remedies to issues that might prevent meeting or exceeding performance goals. Drives organizational objectives to functional departments and value streams through subordinate managers and supervisors. Responsible for safety, costs, methods, operations, and quantity of production output. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

• Lead and manage global operations and responsible for operations capabilities and performance. 

• Promote and focuses on instilling a culture of safety by leading and directing staff to accomplish goals consistent with established manufacturing and safety procedures 

• Foster a culture of accountability and ownership through agile and effective communications, processes and execution with transparency, empowerment, calmness, resilience, and confidence. 

• Develop and communicate a vision and strategic objectives that aligns the operations and division strategy. Lead strategically and collaboratively with functional partners to ensure operations evolves as needed by the division to deliver divisional operational goals and KPI’s 

• Establish key performance indicators that drive change and visibility to the team. Track, trend, and monitor routinely with active data analysis and visual management to target and deliver results. 

• Drive fiscal accountability and knowledge managing key operating metrics, budgets and schedules.  

• Ensure there is a routine resource planning process and assessment that ensures teams coordinate the hiring, training, coaching and annual performance reviews of operations staff across sites, ensuring clear objectives and expectations are set with routine direct feedback. 

• Direct and manage operations initiatives (e.g., plant layout changes, installation of capital equipment, process improvements, major repairs, etc.) and progress, ensuring key milestones  

• Develop, recommend and execute on Continues Improvement and lean manufacturing initiatives with NBS Next framework and a focus on on-time delivery, productivity, cost reduction and overall margin improvement. 

• Establish procedures for maintaining high standards of manufacturing operations to ensure products meet established customer and company quality standards 

• Develop labor capacity models and material plans needed to meet sales forecasts, while maintaining flexibility to minimize cost and inventory levels 

• Formulate and recommend manufacturing policies and programs that guide the organization in maintaining and improving its competitive position  

• Direct and coordinate various programs essential to daily manufacturing procedures (e.g., training, safety, housekeeping, cost reduction, worker involvement, security, etc.) 

• Develop a high performing team and promote team concepts, diversity and inclusion, coaching, mentoring, training, talent / succession management, and individual development. Promotes and encourages the development of people to ensure leadership continuity. Reviews organization and staffing plans to ensure that they are consistent and competitive for attainment of division objectives 

• Hire, train, develop and evaluate staff. Take corrective action as necessary on a timely basis and in accordance with company policy. Ensure compliance with current federal, state and local regulations. Consult with Human Resources Department as appropriate 

• Perform miscellaneous duties and projects as assigned and required 

• Other responsibilities, as necessary 

EDUCATION & EXPERIENCE REQUIREMENTS 

• Bachelor's degree in Engineering or other related field with 10+ years in manufacturing operations 

• 10+ years’ experience in increasingly responsible managerial and leadership roles in a manufacturing company. 

• Established record of tangible results and accomplishments in operations, business development and staff development running a global manufacturing organization. 

• Demonstrated success in strategic efforts to drive safety, quality, consistent performance and productivity