Forward Deployed Engineer

undefined ago • All levels • Software Development & Engineering • $120,000 PA - $180,000 PA

Job Summary

Job Description

HappyRobot is a platform to build and deploy AI workers that automate communication. Our AI workers connect to any system or data source to handle phone calls, email, messages. We target the logistics industry, which relies heavily on communication. We raised a Series A round from a16z and YC and are growing very fast. This role requires strong technical skills (Python) and effective communication. You will blend customer engineering with technical development, working closely with customers from onboarding to ongoing use of Happyrobot's AI platform, ensuring they maximize value.
Must have:
  • Ability to prioritize and manage multiple projects under tight deadlines.
  • Excellent communication skills and the ability to explain technical concepts clearly.
  • Founder Mindset: Hard work + independence + ownership.
Perks:
  • equity
  • Healthcare coverage
  • dental coverage
  • vision coverage

Job Details

About Happyrobot

HappyRobot is a platform to build and deploy AI workers that automate communication.

Our AI workers connect to any system or data source to handle phone calls, email, messages…

We target the logistics industry which relies heavily on communication to book, check on, & pay for freight. Primarily working with freight brokers, 3PLs, freight forwarders, shippers, warehouses, & other supply chain enterprises and tech startups.

We raised a Series A round from a16z and YC and we’re growing very fast.

We're looking for rockstars with a relentless drive, unstoppable energy, and a true passion for building something great—ready to embrace the challenge, push limits, and thrive in a fast-paced, high-intensity environment.

About the Role

This role requires both strong technical skills (Python) and the ability to communicate effectively with a range of stakeholders.

You’re a versatile engineer who thrives in a role that blends customer engineering with technical development. You will work closely with our customers from onboarding through to their ongoing use of Happyrobot's AI platform, ensuring they maximize the value of our solutions.

Tech Profile

  • Comfortable Full-Stack: React, TypeScript, Node.js.
  • Experience building AI/ML applications.
  • Manage APIs and other tools for robust integration with various third-party systems.
  • LLM prompting and tuning of voices and transcribers. Constant iteration to perfect use cases.
  • Building new features or entire MVPs.

Must Have

  • Ability to prioritize and manage multiple projects under tight deadlines.
  • Excellent communication skills and the ability to explain technical concepts clearly.
  • Founder Mindset: Hard work + independence + ownership.

Why join us?

  • Opportunity to work at a high-growth AI startup, backed by top investors.
  • Fast Growth - Backed by a16z and YC, on track for double-digit ARR.
  • Ownership & Autonomy - Take full ownership of projects and ship fast.
  • Top-Tier Compensation - Competitive salary + equity in a high-growth startup.
  • Comprehensive Benefits - Healthcare, dental, vision coverage.
  • Work With the Best - Join a world-class team of engineers and builders

Our Operating Principles

Extreme Ownership

We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us.

Craftsmanship

Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching.

We are “majos”

Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. “Majo” is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego.

Urgency with Focus

Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We’re running a high-speed marathon — not a sprint with no strategy.

Talent Density and Meritocracy

Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players — that’s how we win.

First-Principles Thinking

Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible.

Similar Jobs

Thales - Intern - Software Engineer

Thales

Prague, Prague, Czechia (Hybrid)
2 Months ago
oni - Materials Coordinator

oni

Oxford, England, United Kingdom (On-Site)
2 Months ago
AECOM - Bridges & Structures Senior CAD Technician

AECOM

Madrid, Community Of Madrid, Spain (On-Site)
1 Month ago
Flexra Software - Technical Support Engineer

Flexra Software

Bengaluru, Karnataka, India (Hybrid)
2 Weeks ago
Lionbridge Games - Inventory Project Manager

Lionbridge Games

Masovian Voivodeship, Poland (On-Site)
3 Months ago
WebTech Corporation - Engineering Manager – Protection Relays Engineering

WebTech Corporation

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Adform - Senior Software Engineer

Adform

Mumbai, Maharashtra, India (On-Site)
9 Months ago
Nagarro - SAP Project/Program Manager (m/f/d)

Nagarro

Germany (Remote)
7 Months ago
Figma - Manager, Software Engineering - Interactive Foundations

Figma

San Francisco, California, United States (Remote)
1 Month ago
Enphase Energy - Engineer - Customer Service

Enphase Energy

Bengaluru, Karnataka, India (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Ion - Technical Support Analyst, Toronto - 4363

Ion

Toronto, Ontario, Canada (On-Site)
9 Months ago
easygo - Software Development Engineer, Frontend focused Full-Stack

easygo

Sydney, New South Wales, Australia (On-Site)
1 Month ago
SimpliSafe - Sales & Loyalty Advisor

SimpliSafe

Manchester, England, United Kingdom (On-Site)
1 Month ago
USE Insider - Vice President of Sales

USE Insider

Paris, Île-de-France, France (Hybrid)
3 Months ago
Likewize - Content QA Specialist

Likewize

Bristol, England, United Kingdom (On-Site)
3 Weeks ago
Lightbox animation-studios - Senior Crowd Artist

Lightbox animation-studios

Spain (Remote)
10 Months ago
USE Insider - Scrum Master (Remote)

USE Insider

Istanbul, İstanbul, Türkiye (Remote)
9 Months ago
Joyteractive - Finance Manager

Joyteractive

Warsaw, Masovian Voivodeship, Poland (Remote)
1 Month ago
Morning Star - Senior Data Research Analyst

Morning Star

Mumbai, Maharashtra, India (Hybrid)
1 Month ago
Insignia consultancy services - Video Editor Application

Insignia consultancy services

India (Remote)
10 Months ago

Get notifed when new similar jobs are uploaded

Jobs in San Francisco, California, United States

onwards Search - Web Developer

onwards Search

Santa Ana, California, United States (Remote)
1 Week ago
Ansys - Spring 2026 Co-Op - Software Development - Mechanical

Ansys

Canonsburg, Pennsylvania, United States (On-Site)
2 Months ago
Safari AI - 8 Month Computer Vision/Machine Learning Intern

Safari AI

New York, United States (On-Site)
3 Weeks ago
Decagon - Agent Product Manager

Decagon

New York, New York, United States (On-Site)
2 Months ago
Epic Games - Lead External Development Manager

Epic Games

Cary, North Carolina, United States (On-Site)
3 Months ago
Axon - Solutions Architect II

Axon

Scottsdale, Arizona, United States (Hybrid)
2 Months ago
WebMD - Manager, Strategic Marketing

WebMD

Newark, New Jersey, United States (On-Site)
3 Weeks ago
Apple - AI Engineer

Apple

Austin, Texas, United States (On-Site)
3 Weeks ago
lifechruh - HRIS Specialist

lifechruh

Edmond, Oklahoma, United States (On-Site)
9 Months ago
Apple - Software Engineer - Backend Systems (SW Delivery)

Apple

San Diego, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Software Development & Engineering Jobs

Welltech - Engineering Manager

Welltech

Cyprus (Remote)
1 Month ago
Milestone - Senior Software Engineer

Milestone

Barcelona, Catalonia, Spain (Hybrid)
4 Months ago
Dream Games - Software Engineer (Part-time)

Dream Games

İstanbul, Türkiye (On-Site)
1 Year ago
Palo Alto Networks - Sr. Technical Support Engineer, Focused Services

Palo Alto Networks

Tokyo, Tokyo, Japan (On-Site)
2 Months ago
Luma - Software Engineer - Reliability

Luma

Palo Alto, California, United States (Hybrid)
5 Months ago
Ramboll3 - Principal Engineer, Ground Engineering

Ramboll3

Gurugram, Haryana, India (On-Site)
3 Weeks ago
bytedance - Large Language Model Algorithm Engineer - Volcano Ark

bytedance

Singapore (On-Site)
8 Months ago
Assystems - Sr. Substation Design Engineer - Electrical

Assystems

Gurugram, Haryana, India (On-Site)
8 Months ago
Nice - Professional Services Engineer

Nice

United States (Remote)
1 Month ago
pentair - Engineering Technician III

pentair

Sanford, North Carolina, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

San Francisco, California, United States (On-Site)

San Francisco, California, United States (Hybrid)

Madrid, Community Of Madrid, Spain (Hybrid)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

Madrid, Community Of Madrid, Spain (Hybrid)

San Francisco, California, United States (On-Site)

Madrid, Community Of Madrid, Spain (Hybrid)

San Francisco, California, United States (Remote)

Madrid, Community Of Madrid, Spain (Remote)

View All Jobs

Get notified when new jobs are added by HappyRobot

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug