Inside Sales Manager

1 Month ago • 3 Years + • Sales

Job Summary

Job Description

Toast is seeking an Inside Sales Manager to drive growth in their district by hiring, building, and coaching a team of Inside Account Executives. The role involves being a player/coach, assisting the sales team in understanding restaurant needs and providing customized solutions using Toast's tech offerings. Responsibilities include managing and developing a quota-achieving sales team, attracting and retaining talent, coaching on discovery meetings and live demos, innovating go-to-market strategies, managing tech partnerships, utilizing Salesforce for business tracking, partnering with onboarding and care teams, and replicating success internationally. The ideal candidate will have over 3 years of outside sales management experience with complex hardware and software solutions, demonstrated sales management in markets with limited penetration, the ability to perform under pressure and navigate ambiguity, strong knowledge of restaurant operations, and a solid understanding of Salesforce CRM.
Must have:
  • 3+ years of outside sales management experience with complex hardware and software solutions
  • Demonstrated sales management experience in limited or no market penetration areas
  • Ability to perform under pressure and navigate ambiguity
  • Strong knowledge of restaurant operations
  • Strong understanding of Salesforce CRM

Job Details

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As an Inside Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Inside Account Executives who everyday transform the way restaurants operate. You’ll be a player/coach working closely with your sales team to help them understand a restaurant’s unique needs and develop a customized solution that helps their business thrive. We need your passion and sales management expertise to help us build the Toast brand in your district. 

Hybrid role with days in our London office

About this roll*: (Responsibilities) 

  • Hire, manage and develop a quota-achieving sales team
  • Attract and retain elite Account Executive talent 
  • Coach a team to run effective discovery meetings, live demos, and craft a bespoke solution to restaurateurs using Toast’s varied tech offerings 
  • Innovate and execute on a go to market strategy, ultimately developing demand within the marketplace 
  • Manage partnerships with other tech providers to generate referral demand
  • Leverage Salesforce to track, audit, and influence the business 
  • Partner with our Onboarding and Care team leaders to deliver a world class customer experience 
  • Leverage knowledge of Toast’s product and business to replicate success internationally 
  • Help build the foundations for our internal processes in international markets 

Do you have the right ingredients*? (Requirements)

  • 3+ years of outside sales management experience with complex hardware and software solutions 
  • Demonstrated sales management experience selling into areas with limited or no market penetration 
  • Able to perform well under pressure, and can demonstrate the ability to navigate ambiguity and complexity 
  • Has strong knowledge of restaurant operations 
  • Has a strong understanding of the Salesforce CRM

Our Spread of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required



 

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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