People Operations Business Partner

1 Month ago • 5 Years + • Business Development • $110,000 PA - $120,000 PA

Job Summary

Job Description

This role is for an HR Business Partner providing operational and strategic HR support to employees in New York, Toronto, and Miami facilities. The partner will lead HR efforts for a growing workforce, ensuring a safe, productive, inclusive, and engaging environment. This position directly supports culinary, food safety, fulfillment, marketplace, and logistics groups, including exempt and hourly employees. Key focus areas include talent management, organizational effectiveness, workforce planning, and employee engagement, with a hybrid work model based in Brooklyn.
Must have:
  • Be the designated HR point of contact for Operations Management Team.
  • Partner with Talent Acquisition, Payroll & Benefits, and Legal teams on employee life cycle.
  • Maintain in-depth knowledge of legal requirements for employee management.
  • Guide, coach, mentor, and develop business partners in performance and talent.
  • Provide HR consulting expertise to all levels of management and employees.
  • Address root causes of issues through systematic and analytical approach, including investigations.
  • Create succession planning and talent development strategies for your locations.
  • Securely manage physical and digital files for employees and their documents.
  • Assist managers with disciplinary actions, including terminations.
  • Support organizational change initiatives (restructures, system implementations, M&A).
  • Conduct exit interviews and develop plans to enhance employee retention.
  • 5+ years HR generalist experience in fast-paced environment.
  • Demonstrable experience dealing with employee relations caseload.
  • Strong analytical and problem-solving skills.
  • Experience supporting hourly, front-line employee populations.
  • Experience working with HR systems (e.g., Rippling).
  • Strong knowledge of employment, labor laws, and regulations.
  • Bilingual (English/Spanish) required.
Good to have:
  • Experience supporting operations in Toronto
Perks:
  • Health Insurance coverage
  • 401k Plan
  • Stock Options Plan granted on Day 1
  • Eligible for a bi-annual performance bonus
  • PTO policy and paid sick days
  • 5-year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
  • Paid Family leave
  • Compassionate Leave: 3-5 days each time the need arises
  • A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
  • Wellness perks: access to fitness subsidies to build a healthy lifestyle
  • Personalized Spanish coach
  • Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Job Details

About CookUnity

Food has lost its soul to modern convenience. And with it, has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 35 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

About the Role

We are looking for an HR Business Partner to provide operational and strategic HR support to our employees in our New York, Toronto & Miami facilities. As the HR Business Partner, you will be critical in providing HR leadership to our growing workforce and ensuring a safe, productive, inclusive, and engaging work environment.

This role is the direct business partner to culinary, food safety, fulfillment, marketplace & logistics groups, including exempt employees and a large multi-unit hourly workforce. You’ll focus your efforts on developing and improving our HR processes focused on talent management, organizational effectiveness, workforce planning, and employee engagement.

You will be based out of our Brooklyn office and work out of our facility 4 times a week (Flexible/ Hybrid), providing remote assistance to Toronto & Miami, and traveling to those facilities based on business needs.

***

Responsibilities

  • Be the designated HR point of contact for our Operations Management Team for our New York, Toronto & Miami facilities.
  • Partner with Talent Acquisition, Payroll & Benefits, and Legal teams with managing all aspects of the employee life cycle, including recruitment, onboarding, promotions, job changes, leaves of absence, relocations, immigration issues, terminations, and the exit process.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance
  • Guide, coach, mentor, and develop business partners in the areas of performance management and talent development
  • Employee Relations: Provide HR consulting expertise to all levels of management and employees. Consults with employees and managers to address root causes of issues and resolves them through a systematic and analytical approach, including investigations
  • Create succession planning and talent development strategies for your locations, identifying critical roles and preparing potential talent and pipelines, mentoring, training, etc.
  • Securely manage physical and digital files for employees and their documents, benefits, and attendance records.
  • Assist managers with disciplinary actions, including terminations.
  • Support organizational change initiatives (restructures, system implementations, M&A activity).
  • Conduct exit interviews and develop plans to enhance employee retention.

Qualifications

  • 5+ HR generalist experience within a fast-paced environment (ideally production or warehouse/ logistics)
  • Demonstrable experience in dealing with an employee relations caseload, i.e., absence management, performance management, disciplinary actions
  • Strong analytical and problem-solving skills; ability to assess situations and make judgments based on practice or previous experience
  • Experience supporting operations in Toronto is a plus.
  • Experience supporting hourly, front-line employee populations
  • Experience working with HR systems (E.G, Rippling)
  • Strong knowledge of employment, labor laws, and regulations
  • Bilingual (English/Spanish) required

***

Benefits

🩺 Health Insurance coverage

🌅 401k Plan

📈 We grow, you grow: Stock Options Plan granted on Day 1

🌟 Eligible for a bi-annual performance bonus

⛱ PTO policy and paid sick days

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

##ENGMP

Compensation

All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Pay Range for this position

$110,000 - $120,000 USD

If you’re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

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