People Operations Specialist
Job Summary
Job Description
Apollo GraphQL is seeking a People Operations Specialist to ensure the smooth delivery of foundational People programs across the employee lifecycle. This role involves executing high-quality onboarding, benefits administration, HRIS management, leave tracking, and vendor coordination for employees globally. The specialist will be responsible for managing onboarding workflows, facilitating new hire orientation, coordinating offboarding logistics, maintaining HRIS data accuracy, managing leave of absence cases, administering benefits processes, tracking benefit compliance, and responding to employee inquiries. The role requires meticulous execution, ownership, collaboration, discretion with sensitive information, and technical savviness to simplify workflows.
Must have:
- 3–5 years of experience in People Operations, Benefits, or HR coordination roles
- Proficiency in Rippling or similar HRIS platforms
- Experience with benefits systems, LOA administration, and compliance documentation
- Familiarity with global EOR vendors and international employment nuances
- Strong communication and task management skills using Slack, Jira, and G Suite
Good to have:
- Experience supporting international employees via EOR platforms
- Familiarity with configuring workflows or custom fields in HRIS platforms
- Comfort managing employee data, auditing for accuracy, and creating reports
- Exposure to compliance filings such as EEO-1, ACA, or I-9 audits
- A process improvement mindset
11 skills required
Job Details
At Apollo GraphQL, we’re reshaping the future of API development - and we know our people are at the heart of that mission. We're looking for a People Operations Specialist who’s passionate about ensuring the smooth delivery of foundational People programs across the employee lifecycle. Are you someone who thrives on precision and ownership when it comes to people processes? Do you love the idea of being the connective tissue between teams, systems, and vendors? If so, read on. In this role, you’ll help build the scaffolding for an amazing employee experience by executing high-quality onboarding, benefits, HRIS management, leave tracking, and vendor coordination, supporting employees globally and cross-functionally.
What you’ll do
- Execute onboarding workflows: background checks, EOR coordination, IT logistics, HRIS setup, and contractor onboarding as needed
- Facilitate new hire orientation and maintain onboarding materials
- Coordinate offboarding logistics: final pay, COBRA, severance documentation, bonus clawbacks, and stakeholder notifications
- Maintain accurate HRIS data entry and document uploads; migrate historical documents to RipplingManage LOA cases, including tracking, comms, Sparrow coordination, and state disability filings
- Administer benefits processes including enrollments, QLEs, COBRA, UK support, and holiday/time off policies
- Maintain benefits platform integrations and file syncs with carriers and vendors
- Track benefit compliance filings (ACA, 5500, etc) and manage escalations with vendors
- Respond to employee and manager questions across Slack, Jira, and email;
- Maintain internal FAQs
- Support international EOR employees with time off and LOA coordination by country
- Maintain HR documentation: policy updates, offer letters, postings, version control
- Assist with urgent HR ops tasks (e.g., verifications, cross-functional programs, audit support)
- Coordinate guest access and vendor communications related to the SF office (e.g., Galvanize, keyfobs)
Who you are
- Meticulous executor with a bias for ownership and follow-through
- Collaborative and responsive partner across People, Legal, IT, and Finance
- Comfortable juggling process detail and vendor relationship management
- Able to manage sensitive information with professionalism and discretion
- Technically savvy and eager to simplify manual workflows where possible
Minimum requirements
- 3–5 years of experience in People Operations, Benefits, or related HR coordination roles
- Proficiency in Rippling or similar HRIS platforms
- Experience with benefits systems, LOA administration, and compliance documentation
- Familiarity with global EOR vendors and international employment nuances
- Strong communication and task management skills using Slack, Jira, and G Suite
Nice to have
- Experience supporting international employees via EOR platforms (e.g., Plane, Remote, Deel)
- Familiarity with configuring workflows or custom fields in HRIS platforms like Rippling
- Comfort managing employee data, auditing for accuracy, and creating reports to support compliance or planning
- Exposure to compliance filings such as EEO-1, ACA, or I-9 audits
- A process improvement mindset - you're always looking for ways to simplify and streamline
Whether you binge-watch a series on Netflix, plan faraway vacations from your phone, or read international news online, you’ve likely used Apollo’s technology this week. Apollo supports some of the largest GraphQL platforms in the world. We’re not looking to rest on our laurels though - we’re aiming to change how software is built. Apollo wants to empower every software team to build an amazing user experience across any number of clients, without dealing with a barrage of API endpoints. Equal to all of that, Apollo is intent on becoming the company where you can see your career grow through challenging work, collaborating with incredible teammates, and accomplishing the unattainable.
At Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process.
In addition to the U.S. base salary range, we also provide equity and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial.
Equal Opportunity: Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.
E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.
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