Product Designer, Trust and Safety

1 Month ago • 5 Years + • Design • ~ $150,000 PA

Job Summary

Job Description

GameChanger is seeking a Product Designer for Trust and Safety to lead design efforts on initiatives ensuring a secure and supportive user experience. The role involves partnering with cross-functional teams, influencing product direction through a user-centered approach, and working iteratively to solve complex problems. Responsibilities include conducting customer research, facilitating design sprints, crafting user flows, prototypes, and high-fidelity UI across mobile and web platforms, and contributing to the company's design system. The ideal candidate has at least five years of experience in user-centered design, ideally in startups, with a portfolio showcasing impact and process.
Must have:
  • 5+ years of user-centered design experience
  • Experience with trust/safety problem spaces
  • Shipped native iOS and Android apps
  • Portfolio showcasing impact and process
  • Experience conducting user research
  • Ability to break down large problems
  • Advocating for design rationale
  • Results-oriented and user-focused
  • Providing and seeking feedback
Good to have:
  • Startup environment experience
  • Systems thinking
  • Collaboration and influencing skills
Perks:
  • Work remotely throughout the US
  • Unlimited vacation policy
  • Paid volunteer opportunities
  • Technology stipend
  • WFH stipend
  • Learning stipend
  • Monthly wellness stipend
  • Monthly lifestyle stipend
  • Full health benefits
  • 401K with company match
  • Life insurance
  • Disability leave
  • Company paid parental leave
  • Family building benefits
  • Teammate discount

Job Details

About GameChanger:

We believe in the life changing impact youth sports have on and off the field. Sports encourage leadership, teamwork, responsibility, and confidence – important life lessons that have the power to propel our youth toward meaningful futures. We recognize that without coaches, parents, and volunteers, organized youth sports could not exist. By building the first and best place to experience the youth sports moments important to our community, we are helping families elevate the next generation through youth sports.

So if you love sports and their community building potential, or building cool products is your sport, GameChanger is the team for you. We are a remote first, dynamic tech company based in New York City, and we are solving some of the biggest challenges in youth sports today.

The Position:

As a Product Designer, you'll partner with cross-functional teams to lead design efforts on Trust and Safety initiatives, helping ensure a secure, supportive experience for our users. You'll report to the Product Design Manager and collaborate closely with teammates across product, engineering, and marketing. While your initial focus will be in this space, we're looking for a versatile designer who can flex across other product areas as needs evolve.

The role demands creative problem-solving, excellent execution, and the ambition to take projects from start to finish. We're looking for a systems thinker, someone who can dive deep into a specific feature while also understanding how it connects to the broader product experience. You should be energized by collaboration, comfortable with ambiguity, and motivated by the opportunity to simplify complex problems for a wide range of users.

What You'll Do:

  • Lead the end-to-end design process and ship features across mobile and web platforms.

  • Partner with cross-functional peers to influence the product through a user-centered approach.

  • Work iteratively to define problems and quickly find solutions.

  • Speak with customers frequently, collect insights, test assumptions, and translate research takeaways into meaningful outcomes.

  • Facilitate design sprints and workshops to develop high-quality solutions.

  • Craft intuitive design flows, sketches, prototypes, and high-fidelity UI for mobile and web.

  • Help evolve and grow the design practice at GameChanger. Contribute to our design system, be vocal in design critiques, share inspirational resources, and aid in brainstorms.

  • Question the status quo and advocate for change.

Who You Are:

  • You've been designing user-centered experiences for at least five years, ideally in startup environments.

  • You've worked on challenges related to trust, safety, or adjacent problem spaces.

  • You've designed and shipped native iOS and Android apps.

  • Your portfolio isn't just high-fidelity mockups; it showcases impact, processes, sketches, collaboration, and reflection. You have at least two detailed case studies.

  • You've taken large problems and broken them down into bite-sized measurable chunks.

  • You have experience conducting user research, facilitating user interviews and user tests, digging through behavioral data, and synthesizing findings to identify trends and make recommendations.

  • You advocate for design by articulating and presenting the rationale behind your ideas.

  • You care about moving your team forward and look for ways to positively impact the team, not just the product.

  • You're results-oriented and always looking to improve the user experience.

  • You take the time to seek out and provide meaningful feedback because you know it's the best way to grow.

Perks:

  • Work remotely throughout the US* or from our well-furnished, modern office in Manhattan, NY.

  • Unlimited vacation policy.

  • Paid volunteer opportunities.

  • Technology stipend - $4,000 every 2 years after your start to make sure you have the latest and greatest technology

  • WFH stipend - $500 annually to make your WFH situation comfortable.

  • Learning stipend - $500 annually towards continued development

  • Monthly physical, mental, wellness & learning stipend offered through Holisticly

  • Monthly lifestyle stipend offered through Fringe

  • Full health benefits - medical, dental, vision, prescription, FSA, HRA, HSA, and coverage for family/dependents.

  • Retirement savings - Traditional and Roth 401K plans are offered through Vanguard, with an immediate company match.

  • Life insurance - basic life, supplemental life, and dependent life.

  • Disability leave - short-term disability and long-term disability.

  • Company paid parental leave - up to 20 weeks for birthing parents and up to 12 weeks for non-birthing parents.

  • Family building benefits offered through Progyny.

  • DICK'S Sporting Goods and their family of brands teammate discount.

The target salary range for this position is between $130,000 - $150,000. This is part of a total compensation package that includes incentive, equity, and benefits for eligible roles. Individual pay may vary from the target range and is determined by several factors including experience, internal pay equity, and other relevant business considerations. We constantly review all teammate pay to ensure a great compensation package that is fair and equal across the board.

* DICK'S Sporting Goods has company-wide practices to monitor and protect the company from significant compliance and monetary implications as it pertains to employer state tax liabilities. Due to said guidelines put in place, we are unable to hire in AK, DE, HI, IA, LA, MS, MT, OK, and SC.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

IMPORTANT NOTICE: All official recruitment communications from GameChanger will come from an email address ending in @gc.com or no-reply@ashby.hq.com. If you receive communication from any other domain, please be cautious, as it is likely fraudulent.

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