Product Owner II

2 Months ago • All levels • Product

Job Summary

Job Description

The Product Owner will research industry trends, collaborate with Product Management and clients to prioritize the roadmap, and ensure impact-free implementation. They will stay informed about clients' business initiatives, create well-defined user stories, offer guidance to the team, and build relationships with clients. This role involves understanding the product, delivering presentations, and achieving client objectives. Responsibilities include researching industry trends, prioritizing the roadmap with clients, and creating user stories. The Product Owner will work with project teams to ensure a smooth solution consumption and provide detailed communication on the value of various features.
Must have:
  • Bachelor's degree in Business Administration or related field
  • Experience in Agile/DevOps and managing iteration deliverables
  • Ability to learn from challenges and apply continuous improvement
Good to have:
  • Experience in Wireless, Mobile domain (Product Catalog, Order Management, etc.)
  • Good understanding of technologies including .Net/C#, web services and Automation tools
  • Track record of successful delivery of software development projects
Perks:
  • Work from Home, in-office, or hybrid
  • Employee Belonging Groups
  • Healthcare: Dental, Medical, and Vision
  • Paid Vacation, Volunteer, and Holiday Time Off

Job Details

       

Hi, I'm Martha Garces, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Product Owner who will: 

  • Research industry trends, technical publications, and gathers internal feedback to influence the direction of the product.

  • Collaborates with Product Management and clients to prioritize the roadmap and champions the features which will provide the most value.

  • Collaborates with Scrum Master, other Product owners and Release train engineer to ensure impact-free implementation.

  • Stays well informed about our clients’ business initiatives to conceptualize features that achieve their objectives.

  • Consolidates requests, designs, and technical research to create well-defined and well documented user stories.

  • Offers guidance to the team during execution and holds accountability for the overall solution.

  • Works with internal/external project teams to ensure a smooth consumption of the solution.

  • Understands our clients’ use of the product to deliver detailed communication and presentations on the value of various features.

  • Builds working relationships with clients, continuously striving to improve the business relationship.

Is this opportunity right for you? We are looking for candidates who:

  • Bachelor's degree in Business Administration, Computer Science or related field.

  • Experience working in an Agile/DevOps environment and managing iteration-level deliverables.

  • Experience in Wireless, Mobile domain (Product Catalog, Order Management, Customer Care, Provisioning, Usage, Billing) is preferred.

  • Able to demonstrate an ability to learn from challenges and apply continuous improvement as an individual as well as with the team and Product Owner process as a whole.

  • Good understanding of technologies including .Net/C#, web services and Automation tools.

  • Track record of successful delivery of medium and large scale software development projects to production.

  • Ability to document both technical details such as data flow diagrams or system integrations as well as document functional requirements in terms of user acceptance criteria.

Our Guiding Principles

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

  • Work from Home, in-office, or hybrid

  • Employee Belonging Groups

  • Healthcare: Dental, Medical, and Vision

  • Paid Vacation, Volunteer, and Holiday Time Off

  • And so much more!

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

Location(s):

MX.Guadalajara.Client

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About The Company

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work.
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