Production Specialist

1 Month ago • 2 Years + • Product Management

Job Summary

Job Description

The Production Specialist I oversees the entire production process for STM journals, ensuring content quality from copyediting to online delivery. This role involves managing schedules, coordinating with vendors, and interacting with internal and external customers. Responsibilities include quality checks, monitoring page budgets, and providing feedback to vendors. The specialist ensures timely completion of projects, manages content preparation, and manages vendor's performance. The role requires strong organizational and communication skills to manage print and digital journals and adhere to deadlines. Also, tracking receipt of ads and managing placement instructions. The specialist also identifies cost-savings initiatives.
Must have:
  • Manage journal content for print and online publication.
  • Ensure quality of content deliverables, including online platforms.
  • Manage vendor's work and ensure adherence to quality and schedule.
  • Interact with internal and external customers and vendors.

Job Details

Overview

The Production Specialist I position is responsible for overseeing the entire production process for an assigned list of STM journals, which includes copyediting and composition through print and online deliverables, with a prominent focus on the quality of the content. The role serves as a point of contact for internal and external customers as well as prepress vendors. The Production Specialist I is responsible for oversight and adherence to the established schedule from submission to production through print and online distribution. Responsibilities also include quality checking at various points in the process, monitoring page budgets and other metrics, and working collaboratively with and providing feedback and direction to vendors. This position works closely with societies, editors, internal staff, and vendors to guarantee timely completion of projects.

Essential Duties and responsibilities

  • Manages and coordinates the preparation and tracking of all journal content for successful and timely distribution to print and online publication.
  • Responsible for the quality of all content deliverables, including online platform(s).
  • Manage increasingly complex and/or society print and digital journals, ensuring deadlines are met and all content is delivered online on time to the appropriate electronic platforms.
  • Manage vendor's work with focus on strict adherence to quality and schedule, escalating concerns as necessary with management.
  • Assist others with training Q&A and provide sample training materials as needed.
  • Interact with and manage internal and external customers (publishers, editors, authors, societies) and vendors.
  • Manage prepress vendor’s performance; evaluate work done by vendor, including documenting errors and providing feedback; participate in regular meetings with vendors as needed to monitor performance, troubleshoot, resolve errors and performance issues to keep production process moving.
  • Monitor page budgets, excessive alterations, and other risks for unbudgeted production costs, escalating to management as needed.
  • Responsible for tracking receipt of and managing processing and quality of ads. Manage advertising placement instructions.
  • Update high-level production reports and systems with status information. Identify cost-savings initiatives when possible.

Job Qualifications

Education:  Bachelor’s degree in liberal arts, Communication, English or a related discipline, or equivalent experience required.

Experience:  2 years previous experience in the STM publishing experience preferred

1+ year copyediting scientific or health sciences journals or books preferred

Experience working within digital content delivery/content management platforms

Strong organizational, communication, and follow-up skills 

Ability to prepare and conduct customer-facing business meetings with remote participants

MS Office Suite, Adobe, and XML

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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About The Company

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.  

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

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