Senior Account Executive, Mid-Market Sales, Google Customer Solutions
Job Summary
Job Description
- 8+ years advertising/sales experience
- 4+ years managing Chinese clients
- Fluent in English and Mandarin
- Strategic thinking & problem-solving
- Client relationship management
- Coaching junior team members
- Experience with C-level stakeholders
- Knowledge of traditional & online marketing
- Digital advertising product knowledge
- Storytelling & narrative building skills
4 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of industry experience in advertising, consultative sales, business development, or IT.
- 4 years of experience in managing Chinese enterprise clients, agencies or customers.
- Ability to communicate in English and Mandarin fluently to support client relationship management in this region.
Preferred qualifications:
- Experience managing a portfolio in an advertising or media sales context, and ability to achieve goals to drive growth.
- Experience working with advertisers, agencies, or clients, and influencing C-level stakeholders.
- Knowledge of traditional and online marketing strategy and tactics, and product knowledge across all digital advertising products.
- Ability to strategically assess and solve customer needs via sales techniques, including effective questioning, objection handling and engaged selling.
- Ability to exhibit thought leadership and executive functioning within the digital marketing space.
- Ability to build narratives and utilize storytelling as an engagement strategy.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Manage a group of businesses by understanding what promotes, growth, identify opportunities for growth, manage risks and create multi-quarter plans for growth.
- Prioritize and deliver an excellent customer experience to Google's advertisers.
- Coach junior teammates in the organization to become more proactive and expand skills that cultivate customers growth and contribute to overall team success.
- Generate plans by collaborating with specialists, engineers and product teams, and define business goals, strategies and metrics for success.
- Establish a partnership with executives and serve as a trusted consultant to optimize and expand the advertising investment.
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