Senior Manager - Corporate Communications

2 Months ago • 7 Years + • Community Management • $106,400 PA - $185,000 PA

Job Summary

Job Description

The Senior Manager, Corporate Communications at Twitch will develop and execute the company's corporate and crisis communications strategy. Responsibilities include managing media relations, handling press inquiries, collaborating with business partners on messaging, and providing strategic counsel to senior executives. The role requires experience in issue management, crisis communication, and media engagement, with a focus on maintaining community trust and Twitch's reputation. The ideal candidate will be comfortable working in a fast-paced environment, possess exceptional writing and communication skills, and have a strong understanding of the Twitch community.
Must have:
  • Manage media inquiries
  • Develop communication strategies
  • Handle crisis communications
  • Collaborate with stakeholders
  • 7+ years corporate communications experience
  • Strong writing and communication skills
Good to have:
  • Experience in entertainment/media
  • Established media relationships
Perks:
  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount

Job Details

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Team

The Twitch community is like no other - a passionate and engaged group of creators and active participants who are uniquely invested in what we’re all building together. The Marketing & Communications team at Twitch serves to authentically activate the Twitch community (and beyond) in ways that inform and inspire. Members of our team work across a range of areas including internal and external communications, content & partnerships, creative services, and marketing strategy.

About the Role

The Senior Manager, Corporate Communications will be responsible for supporting the development and execution of Twitch’s corporate and crisis communications strategy. You will report to the Head of Corporate Communications and be responsible for managing issues and media relations that have the potential to impact community trust and reputation. This person must have demonstrated experience in regularly engaging with media and influencing the tone and premise of a story.

In this role, the individual will intake press inquiries, work with business partners on messaging, and make recommendations on the communications approach for escalations related to topics such as community safety, business performance, and product updates. In addition to reactive issues management, this person will coordinate with peers and partner teams to understand areas where Twitch can proactively amplify key narratives with media to validate community trust and Twitch's reputation as the leader in livestreaming.

This position is ideal for someone who excels in a fast-paced, deadline-oriented environment. The individual must be able to think quickly, manage multiple ongoing issues on parallel paths, understand technical and nuanced topic areas, have exceptional writing skills, and deliver communications strategy concisely with a variety of stakeholders. This ideal candidate is people-oriented and culturally attuned, with a passion for Twitch and our people. You are comfortable with highly structured work as well as ambiguity, high-level strategizing, and detail-oriented execution. You can lead with influence and are confident and comfortable working closely with senior executives.

This role may be based in San Francisco, CA; Los Angeles, CA; Irvine, CA; or Seattle, WA.

You Will:

  • Manage day-to-day reactive media inquiries, diving deep with colleagues to fact find and identify ground truths, and work directly with reporters to represent Twitch
  • Have a proven ability to formulate a clear point of view, developing concise and well-written narratives and recommendations
  • Monitor, assess, escalate, and resolve a variety of reactive issues occurring simultaneously with excellent judgement
  • Build and maintain relationships with key media outlets/reporters to discuss and manage challenging stories, correct inaccuracies, and establish a connection point for future story development
  • Develop reactive messaging, FAQs, and forward-looking scenario plans for emerging issues
  • Provide strategic counsel to senior executives

You Have:

  • Minimum 7 years of experience in corporate communications, including experience working in-house
  • Established relationships with a broad range of media and outlets
  • Proven success building and implementing corporate communications programs
  • Ability to operate at both strategic and execution levels
  • Ability to work independently and exercise sound judgment in dynamic environments
  • Strong collaboration and project management skills
  • Experience counseling C-level executives
  • Exceptional written and verbal communications skills
  • Enthusiasm for Twitch and our community

Bonus Points

  • Experience in entertainment, media, or user-generated content businesses

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Job ID: TW8697

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. This position will remain open until filled. For more information, please visit https://www.twitch.tv/jobs/en/#learn-more. Applicants should apply via our internal or external career site.

 

US Pay Per Year

$106,400 - $185,000 USD

Similar Jobs

McDonald's Corporation - Senior Operations Finance Business Partner

McDonald's Corporation

London, England, United Kingdom (Hybrid)
1 Week ago
Corsair - Director, D2C eCommerce

Corsair

Milpitas, California, United States (On-Site)
2 Months ago
CD PROJEKT RED - Engineer, AI & Navigation

CD PROJEKT RED

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Month ago
PwC - Manager - D&A - GDC

PwC

Kolkata, West Bengal, India (On-Site)
8 Months ago
Mindtickle - Delivery Lead – Managed Services

Mindtickle

Pune, Maharashtra, India (Hybrid)
1 Week ago
Tencent - 2D Mobile Game Community and Content Operator

Tencent

Shenzhen, Guangdong Province, China (On-Site)
5 Months ago
Playtika - JavaScript Developer

Playtika

Ukraine (On-Site)
6 Months ago
Smilegate - Senior MMORPG Game Operator (GM/CM)

Smilegate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
2 Months ago
Garena - KOL & Community Manager - Contractor

Garena

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
1 Month ago
bytedance - Seller Education Content Creator & Community Manager

bytedance

Taguig, Metro Manila, Philippines (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

PwC - SAP ARIBA Professional Senior Associate

PwC

Makati, Metro Manila, Philippines (On-Site)
8 Months ago
Optiwise  - Social Media Manager

Optiwise

Mumbai, Maharashtra, India (On-Site)
6 Months ago
easygo - Admin Assistant

easygo

Bogotá, Bogota, Colombia (On-Site)
1 Week ago
Penumbrainc - Procurement Process Excellence Principal

Penumbrainc

Alameda, California, United States (On-Site)
3 Weeks ago
London stock Exchange - Senior Manager, Reward

London stock Exchange

London, England, United Kingdom (On-Site)
3 Weeks ago
Philips - Senior Hardware Engineer

Philips

Pune, Maharashtra, India (On-Site)
1 Week ago
Philips - Media Manager

Philips

Shanghai, China (On-Site)
1 Week ago
PhonePe - Head of Content and Education

PhonePe

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Critical mass - Mobile Developer

Critical mass

San Jose, California, United States (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Seattle, Washington, United States

Ion - C#/.NET Developer, New York

Ion

New York, New York, United States (Hybrid)
7 Months ago
NVIDIA - Principal Software Engineer - Enterprise AI Platform

NVIDIA

Santa Clara, California, United States (Hybrid)
4 Months ago
Salesforce - Senior Director of Product Management, Hyperforce

Salesforce

San Francisco, California, United States (On-Site)
4 Days ago
Apple - Senior Software Engineer

Apple

Cupertino, California, United States (On-Site)
1 Week ago
Prophecy - Enterprise Engagement Architect

Prophecy

United States (Remote)
2 Months ago
Noetic - Mid-Level IAMD Training Specialist

Noetic

Colorado Springs, Colorado, United States (On-Site)
2 Weeks ago
Fliff  Inc  - Associate Product Manager

Fliff Inc

New York, New York, United States (Hybrid)
2 Months ago
bytedance - Machine Learning Engineer Intern (E-commerce-Supply Chain & Logistics)

bytedance

Seattle, Washington, United States (On-Site)
1 Month ago
Starschema - Delivery Driver

Starschema

Lakewood, Ohio, United States (On-Site)
1 Week ago
Reddit - Staff Product Manager, Moderators Empowerment

Reddit

United States (Remote)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Community Management Jobs

Ubisoft - Community Developer Assistant - Internship

Ubisoft

Paris, Île-de-France, France (On-Site)
2 Months ago
Lionbridge Games - Community Moderator

Lionbridge Games

Mexico City, Mexico City, Mexico (On-Site)
2 Months ago
NetEase Games - Community Management Specialist

NetEase Games

Singapore (On-Site)
3 Months ago
Spatial Studio - Community Builder & Influencer Relations

Spatial Studio

(Remote)
4 Months ago
singularity 6 - Design Application Drop Box

singularity 6

United States (Hybrid)
1 Year ago
Tencent - Game Community Operations Intern, Japan

Tencent

Tokyo, Japan (On-Site)
3 Months ago
Tencent - Game Operation Intern

Tencent

Dubai, Dubai, United Arab Emirates (On-Site)
3 Months ago
Bungie - Contract Destiny 2 Senior Community Manager

Bungie

(Remote)
1 Month ago
Spatial Studio - Community Builder & Influencer Relations

Spatial Studio

(Remote)
4 Months ago
Sandbox VR - Brand Ambassador

Sandbox VR

Hong Kong (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

About The Company

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

Dubai, Dubai, United Arab Emirates (On-Site)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

Seattle, Washington, United States (On-Site)

New York, New York, United States (On-Site)

Irvine, California, United States (On-Site)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Twitch

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug