Strategic Account Manager
Job Summary
Job Description
Dun & Bradstreet is seeking a Strategic Account Manager for its Renewal Team within the Credibility and Business Insights Group. This role involves complete ownership of existing accounts, conducting periodic meetings with customers, and ensuring touchpoints across different business segments. The primary goal is to maintain a retention rate of 85% or higher and explore cross-selling and upselling opportunities for D&B products and offerings, including ESG reports. The position also requires identifying market research opportunities, planning through risk profiling, and ensuring timely renewals while managing service levels and escalations. Responsibilities include account receivables, document collection, providing industry and product updates, and driving bundled sales of D-U-N-S Registered & ESG Registered services. The candidate will be responsible for meeting their own business targets.
Must have:
- 8+ years of experience in business development
- MBA or post-graduation
- Knowledge of local commercial and industrial belts
- Ability to analyze financial statements
- Excellent business communication and presentation skills
- Willingness to travel
- Strong analytical skills
- Proficiency in MS-Excel, MS-PowerPoint, and MS-Word
Good to have:
- Upselling ESG reports
- Identifying market research opportunities
- Bundled sales of D-U-N-S Registered & ESG Registered
3 skills required
Job Details
Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
Designation: Strategic Account Manager (Renewal Team)
SBU: Credibility and Business Insights Group
Location: Hyderabad
- Complete ownership of existing accounts.
- Periodic meetings with all customers in the portfolio.
- Ensuring touch points in different business segment of customers in the portfolio.
- Ensure retention rate of 85% and upwards on the existing account base.
- Explore opportunities of upselling accounts through cross- Sell/upsell via other D&B product & offerings.
- Ensuring upsell of ESG reports to all customers in the portfolio.
- Identifying market research opportunities in the existing accounts and build pipeline of the same.
- Identification and planning through risk profiling – high/low and accordingly plan sales and revenue fulfillment.
- Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externally.
- Responsible for the overall accounts receivables, document collection for the allotted accounts.
- Provide industry updates / D&B updates on products, literature, CFO club initiatives, etc., at regular intervals to clients and maintain a constant relationship with the existing customers through courtesy meetings.
- Ensure bundled sales of D-U-N-S Registered & ESG Registered in existing accounts, comprising at least 35% of volumes allocated.
- Would be responsible for the business targets of self.
- MBA or any post-graduation with relevant experience of 8+ years in business development.
- Should have good knowledge of the local commercial and Industrial Belts.
- Ability to comprehend and analyze financial statements. Internal Use Only.
- Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment.
- Should not have apprehensions to travel beyond city limits for the interest of business.
- Strong analytical skills and ability to provide value added insights.
- Possesses excellent MS-Excel, MS-PowerPoint, and MS-Word skills.
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