Account Manager L2

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.

Our vision: A world where everyone is free to focus on their most purposeful work, together.

About the Role:

We are looking for a driven and consultative Account Manager 2 to join Wrike's Commercial Expansion team! In this role, you'll build meaningful client relationships and uncover opportunities to expand Wrike's footprint within your portfolio of established accounts. Using your strategic mindset and solution-focused approach, you'll help customers maximize their investment while driving our continued growth.

If you're a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to business challenges, we want to talk to you! At Wrike, our success stems from both individual ambition and team collaboration – qualities that define our unique culture and set us apart in the competitive work management space.

Your Impact:

• Developing and executing strategic account plans that drive expansion within your assigned book of business
• Managing the full sales cycle from opportunity identification through contract negotiation and close
• Proactively engaging with accounts through targeted outreach initiatives rather than relying solely on inbound requests
• Conducting consultative discovery calls to deeply understand customer pain points, business objectives, and growth opportunities
• Implementing a solutions-based selling approach that clearly articulates Wrike's ROI and aligns our solutions with customer needs
• Delivering compelling demonstrations and presentations that showcase how Wrike solves specific customer challenges
• Utilizing sales intelligence tools (SalesForce, LinkedIn Sales Navigator, ZoomInfo, and Demandbase) to identify key stakeholders and manage your pipeline
• Collaborating with Customer Success, Solutions, and other internal teams to ensure seamless customer experiences and 100% satisfaction
• Consistently meeting or exceeding quarterly and annual revenue targets

Your Qualifications:

• 5+ years of successful commercial sales experience with a proven track record of consistent achievement, with a minimum of 3 years in SaaS environments
• Minimum 3 years experience as an Account Manager responsible for an install account base
• Demonstrated ability to manage the full sales cycle from qualification to close
• Experience expanding relationships within existing accounts through consultative, value-based selling
• Strong proficiency with outbound prospecting strategies and execution
• Excellent discovery skills with the ability to understand business challenges and align solutions accordingly
• Experience conducting engaging remote product demonstrations via video conferencing
• Bachelor's degree or equivalent practical experience

Standout Qualities:

• Experience with sales methodologies such as Challenger, MEDDIC, or Value Selling
• Prior experience selling productivity, collaboration, or work management solutions
• Track record of success in a fast-paced, metrics-driven sales environment
• Familiarity with the SaaS buying process and procurement cycles
• Exceptional communication skills with the ability to engage effectively at multiple levels within an organization

Team Dynamics:

• As an Account Manager 2, you'll join a high-performing team focused on driving double-digit growth within our existing customer base. Reporting to the Americas Sales (AMS) Expand Sales Leader, you'll manage a portfolio of commercial accounts (250 - 5,000 employees) with active Wrike subscriptions. Working collaboratively with cross-functional partners, you'll identify expansion opportunities that solve customer challenges while helping you achieve your booking and pipeline targets.

Our Work Style:

• Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together
• Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
• Work Flexibility: Options for remote work with the support you need to succeed from anywhere
• Competitive Compensation: Base salary plus uncapped commission structure that rewards performance
• Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals

Why Join Wrike?

At Wrike, our people drive our success. Join a community of over 900 innovative Wrikers, trusted by 20,000+ businesses worldwide, and experience benefits designed to empower every aspect of your life.

Empowered Living:

• Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
• Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
• Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.

Nurturing New Beginnings:

• Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
• Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.

Work & Life Enrichment:

• Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
• Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
• Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.

Global Impact:

• Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe.

The range below reflects the total on-target earnings (including base salary and performance-based bonus potential) for this full-time position and applies to all U.S. locations, excluding benefits and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process.

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.

Hybrid work mode

Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona

💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.

💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!

🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.

Our culture and Values

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.