Administrative Operations Assistant
Job Summary
Job Description
The Administrative Operations Assistant role at Flow involves managing administrative tasks such as calendar management, inventory management, vendor relationships, and expense reimbursement. The role supports various organizational functions and assists in projects spanning areas such as Capex, Design, People Ops, IT, and Finance. Responsibilities include providing support to all staff, coordinating meetings, managing vendor relationships, coordinating office repairs, supporting HR and IT with onboarding logistics, and assisting with special projects.
Must have:
- 2+ years of experience in administrative support or hospitality
- Strong communication and organizational skills
- Comfortable managing vendor relationships and event support
- Warm, approachable demeanor with a proactive mindset
- Ability to multitask and prioritize in a fast-paced environment
- Familiarity with basic IT tools and comfort collaborating across departments
Perks:
- Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
- Paid time off and 13 paid holidays
- 401(k) retirement plan
- Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
- Access to HSA-compatible plans
- Pre-tax commuter benefits
- Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
3 skills required
Job Details
About the Company
Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.
Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.
About the Role:
We’re looking for an organized, proactive, and hospitality-minded Administrative Operations Assistant to be based in Flow’s Miami HQ. This pivotal role involves managing various administrative tasks such as calendar management, inventory management, vendor relationships, expense reimbursement and more. Additionally, you will demonstrate excellent organization and communication skills, manage logistics and enhance organizational workflows to ensure seamless operations.
This role involves supporting various organizational functions and assisting in projects spanning areas such as Capex, Design, People Ops, IT, Finance, and beyond as needed.
Responsibilities:
- Provide essential support to all staff, including serving as the key point of contact and coordinating meeting logistics, communications, and materials
- Provide event support and planning for meetings and staff events including logistics, research & planning, day-of support and invoice/billing management
- Manage vendor relationships for cleaning services, supplies, plants, and repairs
- Coordinate office repairs and maintenance (e.g., damaged wallpaper, broken accessories, millwork issues)
- Maintain soft seating areas, conference rooms, executive offices, and common spaces—ensure furniture is properly staged, and clutter is removed or stored
- Support HR and IT with onboarding logistics, including desk setup, welcome materials, and equipment coordination
- Act as a go-to resource for new hires beyond day one—help them acclimate and understand how you can support them
- Support other functional areas and members of the organization’s leadership team with special projects that may include People Ops, Finance, Real Estate, IT and Design
- Other various/ad hoc administrative duties as needed
Ideal Background
- 2+ years of experience in administrative support, operations or hospitality
- Strong communication and organizational skills
- Comfortable managing vendor relationships and event support
- Warm, approachable demeanor with a proactive mindset
- Ability to multitask and prioritize in a fast-paced, dynamic environment
- Familiarity with basic IT tools and comfort collaborating across departments
Benefits
• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.
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