Games Project Manager

1 Month ago • 3 Years + • Product Management

Job Summary

Job Description

Lionbridge Gaming seeks a seasoned Project Manager to oversee the transcription of player interviews during esports tournaments. Responsibilities include managing a team of freelance transcriptionists, maintaining client relationships, delivering performance updates and reports, and integrating AI to improve efficiency. The role requires strong project management skills, a passion for gaming, and experience in process improvement. Key tasks involve task allocation, team recruitment and coordination, client communication, quality assessment, and implementing AI-driven solutions. Data management and maintaining community partner information are also crucial.
Must have:
  • 3+ years project management experience
  • Esports & gaming industry knowledge
  • Strong client & team management skills
  • Proficient in project management software
  • Proficient in English (C1 level)
Good to have:
  • AI implementation experience
  • Localization sector experience

Job Details

Games Project Manager

  • Warsaw, Masovian, Poland, 03

Project Manager - E-sports Transcriptions
 

About Us: At Lionbridge Gaming, we bridge the gap between global gamers and leading game studios. We are dedicated to ensuring high-quality interactions and seamless project execution within the gaming industry.


Role Overview: We are looking for a seasoned Project Manager to oversee the transcription of player interviews during e-sports tournaments. The role involves managing a team of freelance transcriptionists and project coordinators, maintaining client relationships, monitoring and reporting on project outcomes, and integrating AI to boost efficiency. If you have a solid background in project management, a passion for gaming, and a talent for process improvement, we want to hear from you.


Responsibilities:

  • Project Management:

    • Supervise the reception of transcription tasks from clients, allocate these tasks to the appropriate freelance team members, and ensure timely completion and delivery.
    • Oversee the recruitment, qualification, and coordination of freelance transcriptionists to meet project demands.
    • Develop and manage coverage schedules for the transcription team, ensuring adequate staffing based on the specific conditions and timelines of each tournament.
  • Client Engagement:

    • Serve as the main contact for clients, addressing their needs and ensuring they are satisfied with the services provided.
    • Deliver regular performance updates and reports, including post-tournament analyses and Quarterly Business Reviews (QBRs).
  • Team Leadership:

    • Inspire and lead the transcription team to meet project objectives.
    • Conduct quality assessments and provide constructive feedback to enhance team performance.
  • Process Optimization:

    • Lead the initiative to incorporate AI into the transcription workflow to increase productivity and lower costs.
    • Continuously identify and implement opportunities for process improvements.
  • Data Management:

    • Keep the community partners’ data up to date in the database.
    • Monitor the quality of work produced by community partners and requalify resources based on performance data.


Qualifications:

  • At least 3 years of experience in project management, ideally within the gaming and/or localization sector.
  • In-depth knowledge of the e-sports and gaming industry.
  • Strong interpersonal and negotiation abilities.
  • Proficiency with project management software and Microsoft Office Suite.
  • Experience in implementing AI in business processes is highly desirable.
  • Proficient in English (minimum C1 level).

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About The Company

Deliver the seamless gaming experience you envision, without compromise, to any audience around the world. Our team of global gamers helps developers, publishers and platform-holders complete thousands of game audio, localization, testing and other player experience projects on time and on budget. Our services can be delivered as point solutions or as an integrated services approach. Big or small. Leader or challenger. East or West. We can help. 

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