Head of Retail Supply Chain

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

This team is a critical part of Grab's Deliveries team , driving operational excellence, strategic growth, and innovation in Southeast Asia's dynamic e-commerce landscape. Our mission is to build a scalable, competitive, and customer-centric commerce ecosystem that meets the diverse needs of consumers and sellers across the region.

As the team's leader, you will help shape the future of Grab's business, using your expertise to optimize supply chain operations, enhance category strategies, and outmaneuver competitors in hyper-competitive markets. You will work closely with cross-functional teams to deliver impactful solutions and drive sustainable growth.

Get to Know the Role

As the Head of Retail Supply Chain, you will lead the strategic direction and execution of Grab's operations across Southeast Asia. This senior leadership role is a blend of strategic vision, operational excellence, and collaboration, requiring deep expertise in supply chain optimization, category development, and competitive strategy.

You will report to the Head of Deliveries & ACE and scale marketplace initiatives, driving commercial success, and leading a high-performing team to achieve Grab's ambitious goals.

The Critical Tasks You Will Perform

• Inventory Management: Work with ground teams to set up a robust system for demand forecasting and inventory tracking and management
• Procurement: Work with local buyers to understand local needs, and procure on behalf of the company from global suppliers
• Logistics and Fulfilment: Manage end-to-end delivery of goods to the outlets; and picking, packing and last mile delivery within outlets
• Strategy and Insights: Apply deep knowledge of chinese e-commerce ecosystems (e.g. Alibaba, JD.com, Pinduoduo, Douyin) to inform local strategies and defend against competitors.
• Cross-Functional Collaboration: Partner with Product, Design, Engineering, Marketing, Operations, and Analytics teams to scale marketplace initiatives and drive seller performance.
• Team Leadership: Lead, build and mentor a high-performing, regionally distributed team of E-commerce professionals.
• P&L Ownership: Drive the business to hit commercial and operational targets, including revenue, cost efficiency, and user engagement metrics.

What Essential Skills You Will Need

• 10+ years of experience in e-commerce, retail, or supply chain management, with significant time in leadership roles. Experience with e-commerce platforms is a strong advantage.
• Deep knowledge of category selection frameworks, merchandising strategies, and consumer trends.
• Proven track record in scaling supply chain operations and logistics in fast-paced marketplaces.
• Demonstrates ability to outmaneuver competitors and implement strategies in mature and emerging markets.
• Hands-on experience managing P&L, launching large-scale campaigns, and driving commercial success.
• Strong analytical skills with a structured approach to experimentation, optimization, and performance management.
• Adaptability: High resilience and bias for action in dynamic and culturally diverse environments.

Preferred Attributes

• Entrepreneurial Mindset: Willingness to get hands dirty and build solutions from the ground up.
• Partnership Skills: Strong stakeholder management capabilities and ability to cultivate strategic relationships.
• Tech Collaboration: Experience working closely with product and technology teams to deliver scalable solutions.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.