Senior Program Manager, Employee Engagement

12 Hours ago • All levels

Job Summary

Job Description

The Senior Manager, Employee Engagement will be a key member of the Employer Branding & Organizational Culture Team. This role involves working within a diverse global environment, collaborating with stakeholders to align on the company's mission and values, developing comprehensive culture strategies, creating compelling narratives, and designing cultural solutions tailored to business needs. The individual will also be responsible for acting as a cultural champion, driving culture-related projects from start to finish, analyzing company culture to identify strengths and gaps, and developing a deep understanding of the organization through research and benchmarking. The role requires a tenacious and creative mindset, a passion for shaping organizational culture, and the agility to navigate a fast-growing, complex business.

Must have:

Proven experience in HR consultation, program management, and communications
Bilingual in English & Mandarin
Knowledge of organizational culture domains
Ability to foster relationships at all levels of the organization
A data-driven decision-maker
Proven experience in analysis and insight identification
Experience in concept and program creation

Good to have:

Experience leading organizational change projects is a plus
Experience in a fast-moving, global tech industry or start-up company
A proven track record of building and managing global partnerships
A self-starter with the ability to define objectives and prioritize workload
Preferably bilingual, with the ability to communicate effectively across diverse teams

Perks:

Competitive total compensation package
L&D programs and education subsidy
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes

3 skills required

3 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

employer-branding

cross-functional

Job Details

OKX will be prioritising applicants who have a current right to work in HongKong, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

The Organizational Culture, Senior Manager will be a key member of the Employer Branding & Organizational Culture Team, working within a diverse global environment. This role partners closely with stakeholders to drive alignment on our mission and core values, develop holistic culture strategies, craft compelling narratives, and design cultural solutions tailored to business needs.

Success in this role requires a tenacious and creative mindset, a passion for shaping organizational culture, and the agility to navigate a fast-growing, complex business. As part of a dynamic team, the individual will also have opportunities to contribute to broader Employer Branding & Organizational Culture initiatives as needed.

What You’ll Be Doing

Act as a cultural champion, helping the team understand and live our core values through effective programs that promote morale while achieving our mission and common goals.
Own and drive culture-related projects end-to-end, from ideation and design to execution and measurement, ensuring initiatives are effectively implemented and sustained.
Design and prototype new concepts and programs to drive our culture forward—working closely with stakeholders, partners, and leadership to create a roadmap that brings new initiatives to life.
Analyze our company culture to identify strengths and gaps, and define the path toward our ideal future state, ensuring alignment with organizational goals and performance.
Develop a deep understanding of our organization and cultural performance through research and benchmarking of top-performing organizations and cultures.
Provide consultative and customized solutions that address work environment issues to enhance organizational health and cultural performance.

What We Look For In You

- Proven experience in HR consultation, program management, content creation, and communications.
- Bilingual in English & Mandarin
- Knowledge of organizational culture domains, including employee engagement and retention, organizational development, employee relations, and internal communications.
- Ability to foster relationships at all levels of the organization, relate well to others, listen effectively, and help employees understand and embody core values.
- A data-driven decision-maker with the ability to advocate for investments in organizational culture strategies.
- Proven experience in analysis, synthesis, and insight identification.
- Experience in concept and program creation, roadmapping, and implementing new strategic initiatives.
- Experience managing LinkedIn and Glassdoor corporate pages.

Nice to Haves

- Experience leading organizational change and communications projects is a plus.
- Preferably experience in a fast-moving, global tech industry or start-up company.
- A proven track record of building and managing global, cross-functional partnerships and relationships.
- A self-starter with the ability to define objectives, prioritize workload, and produce deliverables.
- Preferably bilingual, with the ability to communicate effectively across diverse teams and regions.