HR People Operations Specialist

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.

Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.

The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.

Proactive security starts here. TrendMicro.com

Location: This is a hybrid role located at our office in Ottawa, ON.

Position Summary:

We are looking for an experienced HR professional with a natural curiosity and desire to support a dynamic HR organization, in the role of HR People Operations Specialist.

The HR People Operations Specialist will be responsible for providing support and guidance with programs, policies, and procedures for the Americas HR team. The position will work closely with HR Partners, Business stakeholders and employees.

Key Responsibilities:

• Manage end-to-end onboarding process to include preparation for new hire orientation and ensuring all required documentation is complete and properly updated in HRIS.

• Manage off-boarding process to include conducting exit interviews.

• Manage recruitment cycle to include, but not limited to:

  • Posting job requisitions, coordinate interview scheduling, oversee hiring and selection materials, manage offers, conduct background checks and I-9 verifications.

  • Timely follow up with candidates throughout the recruiting, hiring, and onboarding process.

  • Partner with hiring managers; instruct and guide hiring managers and candidates through the various recruiting stages.

  • Support vendor management of 3rd party agencies

• Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, updating HRIS accordingly.

• Provide guidance and expertise to employees regarding applicable policies, procedures, and programs.

• Manage compliance requirements: Ensuring compliance with applicable policies, procedures, laws, and regulations.

• Support reporting requirements, leveraging Workday to provide headcount and other data required to support various programs and annual audit requests. Ability to analyze data.

• Draft communication materials regarding new and updated policies and processes.

• Monitoring and management of HR inboxes. Respond to employee inquiries in a prompt and professional manner.

• Provide guidance, and support related to visas, green cards, citizenship, and other immigration-related matters, to include completing required documents and communicating updates effectively between employees and Immigration Counsel.

Qualifications/Requirements:

• Bachelors’ Degree; HR certification strongly preferred

• Minimum of 4+ years’ experience in a dedicated HR Support role

• Exceptional written and verbal communication skills, with the ability to clearly convey complex information to all levels of the organization.

• Ability to make fine visual distinction upon proofreading written documents.

• Ability to interpret and explain human resources policies, procedures, laws, standards, or regulations.

• Strong customer service orientation, with an emphasis on responsiveness and resolving employee inquiries efficiently.

• Strong understanding of HR principles and practices and familiarity with employment laws.

• Experience processing employment visas (F1, H1B, Work Permits, etc.)

• Strong HRIS experience, Workday strongly preferred

• Excellent PC skills, including advanced Excel skills. MS Office (Word, Excel, Outlook)

• Strong attention to details, and the capacity to manage multiple priorities simultaneously.

• Self-directed and persistent follow through on all assignments, proven ability to meet deadlines. 

• Strict confidentiality of employee and company data

• Collaborative and flexible approach to all team duties and support

DEI Commitment:

Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization.

What We Offer You:

You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family.

• Group benefits program with health and dental coverage

• Telehealth Virtual Health Services

• Life Insurance

• Short & Long Term Disability 

• Pre-partum, maternity, parental and medical leave

• Critical Illness Insurance

• Mental Health Wellness Program

• Wellness Incentive Program

• Retirement Savings Programs with company match

• Paid Time Off

• 14 Annual Holidays

• Tuition Assistance

• Employee Resource Groups

We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.

Trend Micro Canada has been recognized as one of the National Capital Region's Top Employers. If you're curious to learn more, click the link below to discover why joining Trend Micro could be the perfect career move for you: Trend Micro Top Employer

Be Passionate. Be Innovative. Be a Trender.

For applicants in the province of Ontario: Trend Micro Canada is committed to fair and equitable compensation practices. The salary range for this role is CAD $65,000.00 - $80,000.00. A candidate’s final compensation for this position will be determined by various factors to include, but not limited to relevant work experience, skills, and certifications.

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