Information Systems Engineer

PlayStation isn't just the Best Place to Play it's also the Best Place to Work. We've thrilled gamers since 1994, when we launched the original PlayStation. Today, we're recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly owned subsidiary of Sony Corporation.

Sony PlayStation in San Mateo is looking for a seriously hardworking computer nerd to help support our Future Technology Group (FTG). Our ideal applicant needs to love gaming, building custom solutions and helping your coworkers hurdle seemingly difficult IT obstacles so PlayStation can continue to be the best place to play. It’s not an easy job, you’ll be constantly challenged and be expected to tackle some unique problems. If you’re looking to gain some IT XP, join our team to level up!

As a primary member of the FTG-IT team, you will be responsible for operating and contributing to the improvement of sophisticated FTG systems engineering needs in a fast paced, challenging environment. The role will entail operational and project-based work across global FTG departments, as well as business units in SIE and Sony operating companies.

The applicant will primarily work in person at the San Mateo campus with some flexibility for remote work.

Core Responsibilities

• Support all Linux computing needs for client endpoints and servers globally
• With minimal guidance, contribute to the support, design and improvement of data center and end user Linux computing platforms
• Actively participate in engineering efforts that help streamline user experiences and efficiency
• Leverage systems tools to identify and mitigate anomalies
• Analyze application and systems data to improve sub-optimal behaviors
• Engineer and use automation tools and processes to proactively supervise the health of production systems and respond to events
• Participate in developing policies, procedures and technical reports associated with operating and maintaining infrastructures
• Collaborate with peers in the implementation of new topologies and services
• Collaborate with our Information Security team on multi-functional initiatives and vital investigations
• Some traveling may be required

Required Skills

• 5 + years of dynamic experience supporting enterprise Linux environments including cloud
• Strong leadership skills, excellent communicator, self motivated, ability to fluidly navigate ambiguity
• Proficient with modern systems OS platforms (Linux, Windows, etc.)
• Proficient with code languages and automation tools (Salt, Landscape, Ansible, Python, etc.)
• Proficient with VMware vSphere clusters, networking and storage
• Dynamic understanding of datacenter, cloud and live production standard methodologies and experience working in live high availability internal customer facing production environments
• Ability to lead medium complexity projects with multiple team members and collaborators
• Author and maintain documentation of systems and processes
• Ability to design, upgrade, and maintain platform services across on-premises and cloud-based providers

Desirable Experience

• Experience with TLS/SSL certificate management as it applies to authentication and encrypted web browsing
• Experience working with light DevOps workloads and code repositories, including management of Ubuntu, Kubernetes, Docker, GitHub, Artifactory, web applications, filesystems, AWS, S3, etc.
• Experience with Ubuntu desktop management including vulnerability remediation
• Experience working with global teams in a hybrid\remote workplace
• Experience working with ServiceNow and Jira ticket systems
• Experience with networking principles as they relate systems and code

SIE is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We've worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to crafting the most epic entertainment experiences ever. Join us!