Infrastructure Support Engineer
Job Summary
Job Description
As an Infrastructure Support Engineer, you will provide specialized technical assistance to company employees, including researchers and developers. You will troubleshoot, conduct root cause analysis, and implement solutions to maintain system performance. Responsibilities include handling employee requests, resolving technical problems, collaborating on system upgrades, conducting proactive analysis, creating documentation, and performing on-site maintenance. The role requires strong problem-solving skills and the ability to manage multiple issues.
Must have:
- Bachelor's degree in Computer Science or related field.
- 2+ years of experience in IT support roles.
- Strong problem-solving and multi-tasking abilities.
- Proficiency in Linux operating systems and infrastructure services.
- Excellent English communication skills.
Good to have:
- Familiarity with scripting languages like Python or Bash
Perks:
- Exciting challenges and growth opportunities.
- Welcoming international team.
- Cutting-edge hardware and technology.
- Great Dubai office.
- Flexible schedule.
- 40 paid days off.
- Competitive salary.
6 skills required
Job Details
As an Infrastructure Support Engineer, you will play a key role in our team, delivering specialized technical assistance to our company employees, including quantitative researchers, developers, etc. Your responsibilities will include advanced troubleshooting, conducting root cause analysis, and implementing effective solutions to maintain system performance and reliability.
WHAT YOU'LL BE DOING:
- Handle and respond to employee requests via corporate communication platforms
- Troubleshoot and resolve technical problems involving infrastructure services
- Work closely with cross-functional teams to design and implement system upgrades and solutions
- Conduct proactive analysis of infrastructure-related issues and propose improvement recommendations
- Create and maintain documentation of technical procedures and user manuals for reference
- Perform on-site maintenance of servers, Wi-Fi, and corporate equipment as needed
WHAT WE LOOK FOR IN YOU:
- A Bachelor's degree in Computer Science, Information Technology, or a similar discipline
- At least 2 years of experience in IT support roles
- Strong problem-solving abilities with the capacity to manage multiple issues simultaneously
- Proficiency in Linux operating systems and general infrastructure services
- Excellent communication skills, with fluency in English
- A strong desire for continuous learning and professional growth
- Familiarity with scripting languages like Python or Bash is an advantage
WHY SHOULD YOU JOIN OUR TEAM?
- Exciting challenges with ample opportunities for personal and professional growth
- A welcoming international team of highly qualified professionals
- Cutting-edge hardware and technology
- Phenomenally great Dubai office
- Flexible schedule
- 40 paid days off
- Competitive salary
Similar Jobs
Bengaluru, Karnataka, India (On-Site)
• 2 Weeks ago
The Walt Disney Company
New York, New York, United States (On-Site)
• 3 Days ago
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
Mountain View, California, United States (On-Site)
• 2 Weeks ago
Get notifed when new similar jobs are uploaded
Jobs in Dubai, Dubai, United Arab Emirates
SEGULA Technologies
Abu Dhabi, Abu Dhabi, United Arab Emirates (On-Site)
• 1 Month ago
ByteDance
Dubai, Dubai, United Arab Emirates (On-Site)
• 6 Months ago
ByteDance
Dubai, Dubai, United Arab Emirates (On-Site)
• 2 Months ago
Tamatem Games
Abu Dhabi, Abu Dhabi, United Arab Emirates (Hybrid)
• 2 Weeks ago
Get notifed when new similar jobs are uploaded
Similar Category Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
