Key Account Manager, Independent Modern Trade

1 Month ago • 2-5 Years • Account Management

Job Summary

Job Description

Haleon, a leading consumer health company, is seeking a Key Account Manager for its Independent Modern Trade channel, based in Singapore. The role involves developing and executing account strategies, achieving sales and profit targets, and managing customer partnerships for sustainable and profitable growth. Responsibilities include building accurate forecasts, collaborating with internal teams (trade marketing, supply chain, finance), optimizing trade marketing spend, ensuring product visibility and availability, gathering market intelligence, and planning/executing new launches and campaigns. The ideal candidate will have a Bachelor's Degree and 2-5 years of experience in sales and key account management, preferably in the FMCG industry, with strong stakeholder management, influencing, negotiation, and communication skills, including fluency in Mandarin.
Must have:
  • Bachelor's Degree
  • 2-5 years in sales/key account management
  • FMCG industry experience preferred
  • Strong stakeholder management
  • Strong influencing skills
  • Attention to detail
  • Strong follow-up
  • Strong negotiation capabilities
  • Strong communication skills
  • Mandarin fluency
  • Analytical skills
  • Financial acumen
  • Problem-solving skills
  • Effective working relationships

Job Details

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

We are currently recruiting for a Key Account Manager for our Independent Modern Trade channel, to be based in Singapore. As a Key Account Manager, you will be responsible to lead development and execution of key accounts strategy and activities. Partnering with channel sales head, trade marketing and marketing teams, the Key Account Manager will also ensure sustainable, predicative, profitable sales growth for the accounts in the channel.

Responsibilities:

  • Develop and execute account strategy in line with company’s objectives and plans
  • Achieve annual and quarter sales and profit targets
  • Develop and implement effective and efficient promotions and business plans to achieve share and category growth
  • Manage the partnership with customers to ensure sustainable and profitable growth.
  • Responsible for building an accurate forecast for the customers based on growth opportunities and promotions.
  • Establish effective collaboration across functions like trade marketing, supply chain, finance etc to deliver business objectives.
  • Optimize Trade-Marketing spends for assigned accounts, to improve the profit contribution of each account. Effective apportionment, phasing and control of trade support budget to deliver gross to net targets
  • To ensure accurate sales forecasting with each account is achieved monthly and customer service levels KPIs are met
  • Work with the merchandising team to ensure visibility and availability in the stores, execute displays and merchandising with speed and excellence.
  • Gather market intelligence to understand competitive landscape and impact
  • Plan, negotiate and execute new launches, campaigns, price increases etc

Requirements:

  • Bachelor’s Degree.
  • Minimum 2-5 years in sales and key account management roles, ideally within the FMCG industry.
  • Strong stakeholder management and influencing skills, able to manage internal and external stakeholders’ expectations.
  • Attention to details with strong follow-up and negotiation capabilities
  • Strong communication skills. Fluency in Mandarin is essential for collaborating and communicating with Mandarin-speaking customers.
  • Analytical with strong financial acumen.
  • Strong problem-solving skills.
  • Maintain an effective working relationship with others.

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.

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About The Company

Hello. We’re Haleon. A new world-leadingconsumer healthcarecompany. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol,Advil, Voltaren,Theraflu, Otrivin,and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re building together. In anenvironment thatwe’re co-creating. And a culture that’s uniquely ours. Care to join us.

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