Operations Associate

5 Days ago • All levels • Operations • $29,683 PA - $37,440 PA

Job Summary

Job Description

As an Operations Associate at Jackpocket's fulfillment center, you'll manage customer lottery ticket orders and redemptions, ensuring accuracy and efficiency. Responsibilities include processing orders, updating systems with real-time information, streamlining workflows, maintaining equipment, and supporting operational projects. The role requires flexibility to work weekends and holidays, experience in fast-paced environments, strong attention to detail, excellent customer service, and physical ability to stand, walk, and lift up to 25 lbs. You'll contribute to a rapidly growing industry and enhance the customer lottery experience.
Must have:
  • Manage customer lottery orders and redemptions
  • Update systems with real-time order status
  • Streamline workflows and meet deadlines
  • Maintain printing and scanning equipment
  • Flexibility to work weekends and holidays
  • Strong attention to detail and time management
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As an Operations Associate, you’ll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You’ll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team’s success while enhancing the lottery experience for our customers.

What you’ll do as an Operations Associate 

  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. 

  • Keep our systems updated with real-time customer order statuses and tracking information.

  • Streamline and organize workflows to meet daily objectives and hit deadlines.

  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.

  • Step in to support various operational projects as they arise, contributing to the team’s overall success.

What you’ll bring

  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

  • Exceptional customer service, communication, and time management skills.

  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US hourly rate for this part-time position is 14.72 USD - 18.40 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

DraftKings - Operations Associate

DraftKings

Tempe, Arizona, United States (On-Site)
1 Month ago
Tesla - Material Planning Internship

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
Sharkmob - Senior Game Economy Designer

Sharkmob

Malmö, Skåne County, Sweden (On-Site)
1 Month ago
Keywords Studios - Tax Analyst

Keywords Studios

Quebec, Canada (Remote)
3 Weeks ago
USE Insider - Rewards Specialist (Hybrid)

USE Insider

İstanbul, İstanbul, Türkiye (On-Site)
6 Months ago
Netflix - Technical Program Manager, Metadata Innovation

Netflix

United States (Remote)
5 Months ago
OKX - Manager, Customer Service

OKX

Budapest, Hungary (On-Site)
5 Months ago
Sporty Group - INT Operations Director, Online Casino Games

Sporty Group

(On-Site)
10 Months ago
Inspired Entertainment - Field Service Engineer

Inspired Entertainment

Plymouth, England, United Kingdom (On-Site)
4 Weeks ago
The Walt Disney Company - Youth Activities Coordinator

The Walt Disney Company

Celebration, Florida, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

InMobiInMobi - Sales Manager - InMobi, Dubai

InMobiInMobi

Dubai, Dubai, United Arab Emirates (On-Site)
3 Weeks ago
Nielsen Holdings - Senior Data Scientist

Nielsen Holdings

New York, New York, United States (Remote)
3 Days ago
DraftKings - Lottery Fulfillment Supervisor

DraftKings

Tempe, Arizona, United States (On-Site)
1 Month ago
Bally's Interactive - Senior Accountant - Statutory Reporting

Bally's Interactive

Toronto, Ontario, Canada (On-Site)
1 Week ago
Maximum Games - Senior Accountant

Maximum Games

Walnut Creek, California, United States (Hybrid)
2 Months ago
PwC - TLS - PwC Services - Consulente del lavoro – Payroll Due Diligence

PwC

Milan, Lombardy, Italy (On-Site)
6 Months ago
Keywords Studios - Junior AR Billing Specialist

Keywords Studios

Cinisello Balsamo, Lombardy, Italy (Hybrid)
2 Weeks ago
Tesla - Utilities Specialist - Real Estate Operations

Tesla

Amsterdam, North Holland, Netherlands (On-Site)
2 Months ago
DraftKings - Part-Time Operations Associate

DraftKings

Pueblo, Colorado, United States (On-Site)
6 Days ago
Beghou Consulting - Sr. Consultant

Beghou Consulting

Pune, Maharashtra, India (Hybrid)
6 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Washington, District of Columbia, United States

Nintendo - Sr BI Data Analytics Engineer

Nintendo

Redmond, Washington, United States (On-Site)
1 Week ago
Trackman - Product Manager - Practice (Baseball, Softball)

Trackman

Stamford, Connecticut, United States (On-Site)
1 Week ago
Nintendo - Project Specialist, Product Lifecycle Management (Bilingual Japanese)

Nintendo

Redmond, Washington, United States (Hybrid)
5 Months ago
Google - Senior Staff Software Engineer, Google Cloud Compute

Google

Seattle, Washington, United States (On-Site)
4 Days ago
Penumbra - Equipment Technician III; Day Shift - Alameda, CA

Penumbra

Alameda, California, United States (On-Site)
6 Months ago
Illumination - Archival Intern - Summer 2025

Illumination

Santa Monica, California, United States (Hybrid)
1 Month ago
Turn Me Up Games,  Inc  - Unreal Engineer

Turn Me Up Games, Inc

California, United States (Hybrid)
2 Months ago
Google - Staff Software Engineer, Infrastructure, Google Cloud Platforms

Google

Sunnyvale, California, United States (On-Site)
5 Days ago
IGN - Senior Full Stack Software Engineer

IGN

Los Angeles, California, United States (Hybrid)
5 Months ago
PlayStation Global - Software Development Engineer in Test II

PlayStation Global

Aliso Viejo, California, United States (On-Site)
4 Days ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Sporty Group - INT Operations Director, Online Casino Games

Sporty Group

(On-Site)
10 Months ago
Tesla - Workshop Supervisor

Tesla

Netanya, Center District, Israel (On-Site)
2 Months ago
Funko - Warehouse Manager

Funko

Coventry, England, United Kingdom (On-Site)
3 Months ago
Voodoo - Operations Manager

Voodoo

Paris, Île-de-France, France (On-Site)
1 Month ago
Microsoft - Operations Deal Manager

Microsoft

Bucharest, Bucharest, Romania (On-Site)
2 Hours ago
Tesla - Territory Manager, Energy Service, EMEA West

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
Netflix - Workplace Manager - Netherlands

Netflix

Amsterdam, North Holland, Netherlands (On-Site)
5 Days ago
Tesla - Shift Supervisor Operations in Battery Cell Manufacturing (Electrode)

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
Google - Strategy and Operations Manager, Platforms and Devices, Global Partnerships

Google

Boulder, Colorado, United States (On-Site)
3 Days ago
Welevel - Head of Operations

Welevel

Munich, Bavaria, Germany (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

London, England, United Kingdom (On-Site)

Boston, Massachusetts, United States (On-Site)

Sofia, Sofia City Province, Bulgaria (Remote)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

United States (Remote)

Plovdiv, Plovdiv Province, Bulgaria (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

View All Jobs

Get notified when new jobs are added by DraftKings

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug