Product Manager

undefined ago • 4-6 Years • Product Management

Job Summary

Job Description

We are looking for a strategic and detail-oriented Product Manager to join our Pricing Product Management team, supporting initiatives across the CXone Mpower platform. This role is critical to ensuring pricing processes, systems, and tools evolve to meet the demands of our dynamic cloud business and global customer base. As a Pricing Product Manager, you will work closely with cross-functional stakeholders to define, prioritize, and deliver pricing capabilities that drive commercial success, operational efficiency, and scale.
Must have:
  • Evolve the pricing product roadmap, focusing on global scalability, automation, and user experience.
  • Serve as the business owner for pricing processes within CPQ.
  • Collaborate with stakeholders to define pricing models for new product offerings.
  • Define business requirements and user stories for pricing-related enhancements.
  • Drive initiatives related to discounting logic, quote flexibility, approval flows, and price governance.
  • Partner with Finance and Legal to ensure compliance and control in global pricing.
  • Support strategic initiatives such as new business models.
  • Educate internal teams on pricing capabilities and enhancements.
  • Provide input to dashboards and analytics supporting pricing decisions and visibility.
  • 4–6 years of experience in Product Management, preferably in SaaS, enterprise software, or B2B tech.
  • Strong understanding of commercial models, pricing workflows, and quote-to-cash lifecycle.
  • Experience defining product requirements and working in Agile environments.
  • Ability to manage complexity and align stakeholders across multiple functions and geographies.
  • Excellent communication, analytical thinking, and stakeholder management skills.
  • Comfortable working in fast-paced environments with evolving priorities.
Good to have:
  • Proven experience working with CPQ platforms (Salesforce CPQ preferred) and pricing configuration
  • Experience working with international pricing and regional discount strategies
Perks:
  • Join an ever-growing, market-disrupting, global company
  • Work with the best of the best teams
  • Fast-paced, collaborative, and creative environment
  • Chance to learn and grow every day
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations
  • NiCE-FLEX hybrid model (2 days office, 3 days remote)

Job Details

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a strategic and detail-oriented Product Manager to join our Pricing Product Management team, supporting initiatives across the CXone Mpower platform.

This role is critical to ensuring pricing processes, systems, and tools evolve to meet the demands of our dynamic cloud business and global customer base.

As a Pricing Product Manager, you will work closely with cross-functional stakeholders, including Product, Sales, Finance, Legal, Operations, and additional stakeholders to define, prioritize, and deliver pricing capabilities that drive commercial success, operational efficiency, and scale.

How will you make an impact?

  • Evolve the pricing product roadmap, with a focus on global scalability, automation, and user experience.
  • Serve as the business owner for pricing processes within CPQ with holistic view of other commercial systems.
  • Collaborate with stakeholders to define pricing models for new product offerings and ensure seamless implementation.
  • Define business requirements and user stories for pricing-related enhancements in collaboration with development teams.
  • Drive initiatives related to discounting logic, quote flexibility, approval flows, and price governance.
  • Partner with Finance and Legal to ensure compliance and control in global pricing.
  • Support strategic initiatives such as new business models and more
  • Educate internal teams on pricing capabilities and enhancements; serve as a point of contact for escalations.
  • Provide input to dashboards and analytics supporting pricing decisions and visibility.

Have you got what it takes?

  • 4–6 years of experience in Product Management, preferably in SaaS, enterprise software, or B2B tech.
  • Strong understanding of commercial models, pricing workflows, and quote-to-cash lifecycle.
  • Experience defining product requirements and working in Agile environments.
  • Ability to manage complexity and align stakeholders across multiple functions and geographies.
  • Excellent communication, analytical thinking, and stakeholder management skills.
  • Comfortable working in fast-paced environments with evolving priorities.

You will have an advantage if you also have:

  • Proven experience working with CPQ platforms (Salesforce CPQ preferred) and pricing configuration – a plus
  • Experience working with international pricing and regional discount strategies – a plus.

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams, comprised of the best of the best, work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:7462

Reporting into: Director, Product Management, Platform, CX

Role Type: Individual Contributor

#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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