Product Solution Engineer

5 Months ago • 2 Years + • DevOps

Job Summary

Job Description

As a Product Solution Engineer at PhonePe, you will diagnose, troubleshoot, and resolve production software issues. You'll develop monitoring solutions, contribute to feature enhancements in existing systems, automate tasks through scripting (Python, Perl, shell), and provide user feedback. The role requires strong problem-solving skills, excellent communication, and experience in a fast-paced production support environment. Familiarity with MySQL, SQL queries, and ideally e-commerce or web services is essential. You'll collaborate with cross-functional teams and translate business needs into effective solutions.
Must have:
  • MySQL & SQL expertise
  • Automation scripting (Python, Perl)
  • Production support experience
  • Problem-solving & analytical skills
  • Excellent communication skills
Good to have:
  • C++, Java, Ruby on Rails
  • E-commerce/web services experience
  • Hadoop, Hive knowledge
Perks:
  • Medical Insurance
  • Critical Illness Insurance
  • Accidental Insurance
  • Life Insurance
  • Employee Assistance Program
  • Maternity/Paternity Benefits
  • Adoption Assistance
  • Relocation benefits
  • Higher Education Assistance
  • Car Lease

Job Details

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Responsibility

  • Diagnosing, troubleshooting and fixing production software issues
  • Developing and owning monitoring solutions for production and non-production environments and applications
  • Develop smaller complexity features / enhancements in existing stable system components
  • Adapt installer, shell scripts and perl scripts and aggressively automate manual tasks through scripting.
  • Provide feedback from customer users to the team.
  • Maintain on-going record of problem analysis and resolution activity in an on-call tracking system.

Desired Skills

  • Good exposure to MySQL and writing SQL queries. Should be able to write and understand complex joins.
  • Automation scripting: knowledge of scripting language Ex: Python, perl, shell script is required.
  • Proven success in fast paced production support environment.
  • Programming experience in any language (C++ / Java / RubyOnRails will be a plus).
  • Good in problem solving and analytical skills.
  • Demonstrated ability to communicate effectively in writing, ideally with a successful track record of responding to/resolving customer issues through written communication
  • Excellent written and oral communications skills.
  • Prior experience in e-commerce or web services domain will be a plus.
  • Ability to effectively work with cross functional team.
  • Possess ability to understand business problems and provide solutions/informations related to the business requirements.
  • Exposure to Hadoop, Hive queries will be added advantage.

Experience: 2+ Year

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

Life at PhonePe

PhonePe in the news

Similar Jobs

Go Fund Me - Software Engineer, Salesforce

Go Fund Me

Buenos Aires, Buenos Aires, Argentina (Remote)
2 Months ago
ByteDance - Backend Engineer (Machine Learning System) Intern - 2025 Start

ByteDance

Singapore (On-Site)
6 Months ago
Hitachi - Principal Software Engineer

Hitachi

San José, San José Province, Costa Rica (Remote)
6 Months ago
PradeepIT Global Consulting Services - Senior Quality Assurance Engineer

PradeepIT Global Consulting Services

Bengaluru, Karnataka, India (Remote)
8 Months ago
NVIDIA - Senior Software Configuration Management Engineer

NVIDIA

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
Sperasoft - Release Engineer

Sperasoft

Yerevan, Yerevan, Armenia (On-Site)
5 Months ago
Epic Games - Senior DevOps Programmer

Epic Games

London, England, United Kingdom (On-Site)
2 Months ago
RoofStack - Head of Enterprise Architect

RoofStack

İstanbul, İstanbul, Türkiye (Hybrid)
3 Months ago
Razer - Software Engineer (DevOps)

Razer

Shah Alam, Selangor, Malaysia (On-Site)
6 Months ago
Wind River Systems - Member of Technical Staff - DevOps Framework Engineer

Wind River Systems

Bengaluru, Karnataka, India (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Smarsh - Lead Machine Learning Engineer

Smarsh

India (Hybrid)
6 Months ago
The Walt Disney Company - Sr Software Engineer

The Walt Disney Company

Raleigh, North Carolina, United States (On-Site)
2 Months ago
PlayStation Global - Staff Service Reliability Engineer

PlayStation Global

Berlin, Berlin, Germany (On-Site)
6 Months ago
PhonePe - Firmware Engineer (5-7 yrs bracket)

PhonePe

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Sumo Logic - Senior Staff Engineer

Sumo Logic

Bengaluru, Karnataka, India (On-Site)
5 Months ago
CloudLinux - Java/OSS Community Outreach Manager

CloudLinux

(Remote)
2 Months ago
NVIDIA - Site Reliability Engineer - GPU Cloud

NVIDIA

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Netflix - Software Engineer 5 - Device Reliability

Netflix

United States (Remote)
2 Months ago
SmileGate - Game Data Engineer [LOST ARK]

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
3 Months ago
Microsoft - Data Scientist II

Microsoft

Hyderabad, Telangana, India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

CloudHire - Full Stack Developer - Angular & NestJS

CloudHire

India (Remote)
6 Months ago
Assystems - Team Leader- Bagalkot

Assystems

Bagalkote, Karnataka, India (On-Site)
6 Months ago
Salesforce - Database Systems Development - Senior/Lead/Principal Member Technical Staff

Salesforce

Hyderabad, Telangana, India (On-Site)
5 Months ago
Archipelago - Senior Frontend Engineer

Archipelago

Delhi, India (Remote)
7 Months ago
Sportskeeda - Entertainment and US Trends writer - Soap Central

Sportskeeda

India (On-Site)
3 Months ago
Scientific Games  - Senior Information Security Analyst

Scientific Games

Bengaluru, Karnataka, India (On-Site)
3 Months ago
CynLr - Software Engineer - GPU performance

CynLr

Bengaluru, Karnataka, India (On-Site)
5 Months ago
PwC - IN-Manager - e-governance & Govt Consulting – Cities – Advisory-Gurgaon

PwC

Gurugram, Haryana, India (On-Site)
6 Months ago
PwC - Campus Recruitment Associate

PwC

Kolkata, West Bengal, India (On-Site)
2 Months ago
Sportskeeda - Editor - Pop Culture (SC)

Sportskeeda

India (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

DevOps Jobs

Demonware - Site Reliability Engineering Co-op

Demonware

Vancouver, British Columbia, Canada (Hybrid)
3 Months ago
InvenioLSI - MuleSoft Architecht

InvenioLSI

Dubai, Dubai, United Arab Emirates (On-Site)
4 Months ago
Consilio LLC - Infrastructure Site Reliability Engineer

Consilio LLC

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Unity - Senior DevOps Engineer

Unity

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
7 Months ago
Luxoft - PostgreSQL Developer with Oracle

Luxoft

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Wargaming - SRE Engineer (World of Warships, PC)

Wargaming

Belgrade, Serbia (On-Site)
5 Months ago
The Mill Adventure - DevOps Engineer

The Mill Adventure

St. Julian's, Malta (Remote)
1 Month ago
Scopely - Principal DevOps Engineer - Star Trek Fleet Command

Scopely

United Kingdom (Remote)
1 Month ago
PwC - Manager_ Cloud Architecture _ Advisory corporate _ Advisory _Hyderabad

PwC

Hyderabad, Telangana, India (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. With 48 crore (480 Million) registered users, one in four Indians are now on PhonePe. The company has also successfully digitized 3.6 crore (36 Million) offline merchants spread across Tier 2,3,4 and beyond, covering 99% of the postal codes across India. PhonePe is also the leader in Bharat Bill Pay System (BBPS), processing over 45% of the transactions on the BBPS platform. PhonePe forayed into financial services in 2017, providing users with safe and convenient investing options on its platform. Since then, the company has introduced several Mutual Funds and Insurance products that offer every Indian an equal opportunity to unlock the flow of money and access to services. PhonePe was recently recognized as the Most Trusted Brand for Digital Payments as per the Brand Trust Report 2023 by Trust Research Advisory (TRA).



Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

View All Jobs

Get notified when new jobs are added by Phonepe

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug