SAP Trainer

Arηs Group – part of Accenture - is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we have grown to encompass 12 entities worldwide, employing over 2,500 employees in Luxembourg, Belgium, Greece, Italy, Portugal and Bulgaria. With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services. We offer bespoke software development, data science, infrastructure, digital trust and mobile development to government institutions at national and European level, telecom providers, and financial institutions, among others. Our bold company culture is built around working hard and playing hard, with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of close-knit teams and provide a place where everyone can be supported to learn and evolve.

ARHS Group - part of Accenture - is looking for an experienced SAP Trainer for one of its clients at the EU Institutions in Brussels.

The SAP Trainer plays a key role in supporting the successful rollout and adoption of a new SAP-based financial management platform, replacing a legacy system. This platform is part of a broader modernization initiative aimed at streamlining financial operations and enabling data-driven decision-making across the organization. The SAP Trainer is responsible for developing tailored training materials, user guides, and instructional videos that reflect the organization’s specific operational context.

Context

This role ensures that all staff receive clear, context-specific guidance to effectively use the new SAP-based financial platform. By tailoring training and communication to the organization’s needs, the SAP Trainer supports a smooth transition from the legacy system, enhances user confidence, and contributes to the success of the digital transformation initiative.

Role & Responsibilities

• Designing and maintaining comprehensive training materials, including user manuals, quick reference guides, FAQs, and e-learning modules.
• Creating engaging video tutorials and walkthroughs to support users in navigating the new SAP-based platform.
• Collaborating with functional and technical experts to ensure training content is accurate, relevant, and aligned with platform updates.
• Customizing training and communication strategies to reflect the organization’s structure, workflows, and user needs.
• Managing and updating the internal knowledge base to ensure content remains current, accessible, and user-friendly.
• Collecting and analyzing user feedback to continuously improve training effectiveness and user support.
• Contributing to internal communication efforts to raise awareness and understanding of the platform’s features and benefits.

Your profile

• Bachelor’s or Master’s degree in Communication, Instructional Design, Information Management, or a related field.
• Demonstrated experience in developing SAP training materials and user documentation, ideally in a large or international organization.
• Strong grasp of knowledge management practices and digital learning tools.
• Excellent communication skills in English; additional language skills are an asset.
• Proficiency in multimedia content creation tools
• Experience working in complex, multi-stakeholder environments is a plus.