Senior IT Administrator

At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one. Our medical imaging solutions streamline the flow of information, simplifying complex processes, maximizing efficiencies, and shining a light on the unknown. We empower physicians to get patients the answers they need faster and improve outcomes for everyone. With more accessible imaging, we are getting patients out of the dark.  

Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report.

Profile

We are seeking an energetic Senior IT Administrator with experience deploying, optimizing and working with M365, Windows Servers, AWS, Azure and Linux. As the senior system administrator you will not only be responsible for direct configuration of these systems, but also in defining an automation strategy for the future to streamline your team’s work. In addition, we seek to cross train all roles and you will be involved in learning more of the stack you are less familiar with along with building documentation and training for those that join your team in the future as we continue to grow. You will join a team that is currently responsible for all areas that make up Corporate IT - including but not limited to: M365, ITAM, ITSM, AWS, Azure, Linux, Office networking. You will help lead the push to continue standardizing Corporate process and systems.

The Senior IT Administrator is responsible for deploying Intelerad's complex applications remotely while minimizing risk and client impact. Working with the team, the Senior IT Administrator analyzes complex change requests to determine and implement the best possible solution for the customer and Intelerad. The Senior System Administrator analyzes technical procedures to implement efficiency and reliability improvements.

Responsibilities 

• Install and configure Intelerad's software solutions remotely on Windows/Mac endpoints 
• Help provide support for Intelerad’s Corporate endpoint environment 
• Perform complex server additions, software upgrades, configuration changes and disaster recoveries 
• Perform 3rd level support in the areas of changes 
• Participate in operational tasks with multiple projects 
• Identify, assess and implement improvements to processes and technologies to delivery better support for internal corporate staff 
• Develop scripts and automation to improve the efficiency of system administration  
• Participate in training new staff members 
• Create, maintain and improve documentation 
• Participate in on-call rotation to assist with emergencies reported after hours 
• Work on weekends, after hours and holidays when needed 

Employment Prerequisites

• 7+ years of system administration experience 
• Approaches challenges as opportunities and sees every day as an opportunity to learn 
• Strong sense of ownership and dedication to results 
• Strong technical aptitude 
• Excellent teamwork skills, and the ability to develop and maintain internal and external relationships 
• Attention to detail and strong problem-solving skills 

Expert knowledge of the following technologies:

• Windows Server  
• M365 
• Active Directory 
• Shell scripting and PowerShell 

Advanced knowledge of all the following technologies: 

• Windows Desktop Operating Systems 
• Apple Desktop Operating Systems 
• Networking  
• AWS (primarily EC2) 

This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands

All your information will be kept confidential according to EEO guidelines.

All applicants meeting minimum qualifications will be required to complete a 30 minute online assessment as part of your application.

Intelerad is committed to the principles of equal employment. We are committed to complying with all federal, state and local laws providing equal employment opportunities and all other employment laws and regulations. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age , disability and genetic information (including family medical history). Intelerad is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. 

Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment

Intelerad is committed to the principles of equal employment. We are committed to complying with all federal, state and local laws providing equal employment opportunities and all other employment laws and regulations. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age , disability and genetic information (including family medical history). Intelerad is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. 

Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment