Senior Solutions Architect

1 Month ago • All levels • Devops • $160,000 PA - $185,000 PA

Job Summary

Job Description

The Senior Solutions Architect at Harvey.ai is a critical role that bridges the gap between our product team and client-facing teams. You will be responsible for explaining the technical aspects of Harvey, addressing security and architecture questions, configuring customer accounts, and ensuring seamless integration with our platform. Your expertise will be instrumental in driving upsell opportunities for additional SKUs and our API offerings.
Must have:
  • Collaborate with Go To Market and Customer Success teams to articulate technical capabilities.
  • Address customer queries related to security, architecture, AI, and platform integration.
  • Lead setup and configuration of customer accounts, including SSO.
  • Work with customers to understand requirements, design solutions, and ensure deployment.
  • Assist in identifying and pursuing upsell opportunities for SKUs and API capabilities.
  • Serve as a technical advisor during sales process, providing guidance.
  • Maintain deep understanding of Harvey.ai’s architecture, security, and AI capabilities.
  • Collaborate with product team to provide feedback and insights.
Good to have:
  • Familiarity with LLM frameworks, legal tech, or working in high-trust, high-compliance environments
  • Prior experience at a high-growth startup, especially in an early Solutions or Sales Engineering role where you helped shape processes and scale customer success
Perks:
  • Offers Equity
  • Comprehensive health, dental and vision coverage
  • Retirement benefits (401k match up to 4%)
  • Flexible PTO
  • Exceptional product market fit
  • Strategic investors
  • World-class team
  • Partnerships
  • Performance: 4x ARR in 2024
  • Competitive compensation

Job Details

Why Harvey

Harvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:

  • Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, including Paul Weiss, A&O Shearman, Ashurst, O'Melveny & Myers, PwC, KKR, and many others.
  • Strategic investors: Raised over $500 million from strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and OpenAI.
  • World-class team: Harvey is hiring the best talent from DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.
  • Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.
  • Performance: 4x ARR in 2024.
  • Competitive compensation.

Role Overview

The Senior Solutions Architect at Harvey.ai is a critical role that bridges the gap between our product team and client-facing teams. You will be responsible for explaining the technical aspects of Harvey, addressing security and architecture questions, configuring customer accounts, and ensuring seamless integration with our platform. Your expertise will be instrumental in driving upsell opportunities for additional SKUs and our API offerings.

What You’ll Do

  • Collaborate closely with the Go To Market and Customer Success teams to articulate the technical capabilities and benefits of Harvey.ai to prospective and existing clients.
  • Address and resolve customer queries related to security, architecture, AI technology, and platform integration.
  • Lead the setup and configuration of customer accounts, including Single Sign-On (SSO) and other authentication mechanisms.
  • Work directly with customers to understand their requirements, design solutions, and ensure successful deployment of the Harvey.ai platform.
  • Assist in the identification and pursuit of upsell opportunities, particularly around additional SKUs and API capabilities.
  • Serve as a technical advisor during the sales process, providing guidance on best practices, technical feasibility, and product alignment with customer needs.
  • Maintain a deep understanding of Harvey.ai’s architecture, security standards, and AI capabilities to effectively communicate with both technical and non-technical stakeholders.
  • Collaborate with the product team to provide feedback and insights based on customer interactions, helping to inform future product development.

What You Have

  • Proven experience working with enterprise customers, including navigating complex buying cycles and aligning with multiple stakeholders across legal, IT, and executive teams
  • Strong technical acumen and the ability to explain concepts like LLM behavior, security architecture, and API integrations to both technical and non-technical audiences
  • Excellent communication skills with a talent for translating between customer needs and internal teams, including Product and Engineering
  • Demonstrated ability to work through ambiguity, prioritize effectively, and champion customer outcomes in fast-changing environments
  • A collaborative, low-ego approach—you enjoy working across functions, engaging with customers, and unblocking teammates
  • Curiosity about generative AI and excitement to learn about emerging technologies and how they apply in highly regulated industries
  • Bonus Points
  • Familiarity with LLM frameworks, legal tech, or working in high-trust, high-compliance environments
  • Prior experience at a high-growth startup, especially in an early Solutions or Sales Engineering role where you helped shape processes and scale customer success

Compensation

The expected range of compensation for this role is between $160,000 to $185,000

Please find our CA applicant privacy notice here.

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing interview-help@harvey.ai.

Similar Jobs

Coupa - Revenue Operations Analyst, Demand

Coupa

United States (Remote)
2 Months ago
appier - Data Scientist

appier

Taipei City, Taiwan (On-Site)
3 Months ago
Open Systems Technologies - Channel Business Manager

Open Systems Technologies

State Of São Paulo, Brazil (Remote)
1 Month ago
Scanline VFX - I/O Coordinator

Scanline VFX

Seoul, South Korea (Hybrid)
6 Months ago
Palo Alto Networks - Managing Director, Cybersecurity Services (Unit 42)

Palo Alto Networks

Mexico City, Mexico (Remote)
1 Month ago
illumio - Staff Software Engineer, Kubernetes

illumio

Sunnyvale, California, United States (On-Site)
3 Months ago
Temporal Technologies - Staff Software Engineer, Cloud Capacity

Temporal Technologies

United States (Remote)
1 Month ago
pentair - Automation Engineer

pentair

Sanford, North Carolina, United States (On-Site)
3 Weeks ago
Banyan Software - Solution Engineer

Banyan Software

Chennai, Tamil Nadu, India (Hybrid)
4 Weeks ago
truecaller - Senior Site Reliability Engineer

truecaller

Bengaluru, Karnataka, India (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Mistral AI - Software Engineer, Product (Python)

Mistral AI

Paris, Île-de-France, France (Hybrid)
1 Month ago
binance - Market Operations Manager, Gulf Binance

binance

Bangkok, Thailand (Hybrid)
1 Month ago
Hitachi - CRM Technical Consultant - NA Team

Hitachi

Chennai, Tamil Nadu, India (On-Site)
10 Months ago
Payactive - Sales Specialist-Mid Market

Payactive

Milpitas, California, United States (Remote)
10 Months ago
CO:Create - Head of Engineering

CO:Create

New York, United States (Remote)
4 Months ago
Safe security - Software Development Engineer III

Safe security

Bengaluru, Karnataka, India (On-Site)
1 Year ago
Intel  - Graduate Talent (ISCP SV Design Verification Engineer)

Intel

Penang, Malaysia (On-Site)
1 Year ago
PwC - Strategy& Luxembourg Financial Services - Manager (m/f/d)

PwC

Luxembourg (On-Site)
8 Months ago
Optiv - Client Director - Cybersecurity Sales

Optiv

San Francisco, California, United States (On-Site)
2 Months ago
Scopely - VIP Relationship Manager

Scopely

United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in San Francisco, California, United States

Survios - Senior Technology Engineer - Unreal Engine 5

Survios

California, United States (On-Site)
9 Months ago
PwC - Seniors Digital Assurance & Transparency

PwC

United States (On-Site)
2 Months ago
ChainGuard - Enterprise Account Executive

ChainGuard

Tennessee, United States (Remote)
1 Month ago
Opendoor - Senior Manager - Machine Learning Engineering

Opendoor

United States (Remote)
1 Month ago
Redhorse Corp - Systems Engineer

Redhorse Corp

Annapolis Junction, Maryland, United States (On-Site)
7 Months ago
Canva - Business Development Representative

Canva

Austin, Texas, United States (Remote)
2 Months ago
bytedance - Cloud Network Engineer

bytedance

San Jose, California, United States (On-Site)
6 Months ago
CyberArk - AI Acceleration Program Manager

CyberArk

United States (On-Site)
3 Months ago
Christ Fellowship - Facilities Manager

Christ Fellowship

Stuart, Florida, United States (On-Site)
3 Months ago
CME Group - Lead Product Owner

CME Group

Chicago, Illinois, United States (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Devops Jobs

Capgemini - DevOps Engineer

Capgemini

Pune, Maharashtra, India (On-Site)
2 Months ago
Ion - Lead DevOps Engineer

Ion

New York, United States (On-Site)
5 Months ago
Aristocrat - Solutions Architect

Aristocrat

London, England, United Kingdom (Hybrid)
5 Months ago
Adyen - Solutions Engineer

Adyen

Warsaw, Masovian Voivodeship, Poland (On-Site)
3 Months ago
Mashgin - Deployment Engineer - Georgia

Mashgin

Atlanta, Georgia, United States (Remote)
10 Months ago
Capgemini - GCP Devops with Terraform

Capgemini

Hyderabad, Telangana, India (On-Site)
2 Months ago
Apple - Senior DevOps Engineer - Retail Engineering POS

Apple

Sunnyvale, California, United States (On-Site)
1 Month ago
Palo Alto Networks - Senior Software Engineer - DevOps (Cortex Cloud)

Palo Alto Networks

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
3 Weeks ago
SparkCognition - DevOps Engineer

SparkCognition

Bengaluru, Karnataka, India (On-Site)
11 Months ago
Nintendo - Systems Engineer (Cloud/Linux)

Nintendo

Redmond, Washington, United States (Hybrid)
9 Months ago

Get notifed when new similar jobs are uploaded

About The Company

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

New York, United States (On-Site)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Harvey

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug