Senior UX Designer, Contract

1 Month ago • 3-5 Years • UI/UX Design

Job Summary

Job Description

As a Senior User Experience Designer, you will be responsible for defining the user experience of our clients' digital products. This involves organizing content, developing information architectures, documenting scenarios and use cases, and creating detailed wireframes and functional specifications. You will own design areas from conception to completion, shaping major features and the design/development process to ensure quality assurance and timely milestone achievement. This is a contract role.
Must have:
  • Design holistic systems, flows, and interfaces.
  • Draw insights from data and research.
  • Provide guidance to design team members.
  • Collaborate with engineering teams.
  • Manage time effectively and meet commitments.
  • Apply a critical lens to own and others' work.
  • Demonstrate team orientation and build rapport.
  • Clearly articulate complex ideas.
  • Lead mid-level project work autonomously.
  • Stay informed on new software and design concepts.
  • Understand business development and provide support.
  • Contribute positively to team culture.
  • Bachelor's degree preferred.
  • 3-5 years of related industry experience.
  • Effective oral and written communication skills.
  • Proven interpersonal and client relation skills.
  • Proven creative thinking and problem-solving.
  • Detail-oriented, organized, and able to multitask.
  • Flexibility and adaptability to fast-paced environments.
  • Deep understanding of user experience principles.
  • High proficiency in design tools (Sketch, InVision, etc.).
  • Portfolio of design work.
  • Expertise in process and business analysis.
  • Familiarity with WCAG 2.0 A/AA standards.

Job Details

 As a Senior User Experience Designer, you determine the user experience of our clients’ digital products. You have acute self-awareness and deep empathy for both the customer and our clients' goals. Organizing content, developing information architectures, documenting scenarios and use cases, and delivering detailed wireframes and function specifications is your day-to-day.  

You’ll own areas of work from design through to completion—including shaping major features and the design and development process—to ensure that work is reviewed for quality assurance and milestones are met successfully and on time.  

Please note this is a contract role.

 


 You Will:  

  • Design holistic systems, flows, and interfaces that are simple, elegant, and beautiful through detailed wireframes, visual compositions, and prototypes that communicate design intent and client and user feedback. 
  • Draw insights from data provided by web analytics and research studies, and turn those insights into tangible design solutions. 
  • Provide guidance to members of the design team, constantly pushing the quality of our work. 
  • Collaborate with internal and external engineering teams on all the details that make an experience delightful through the creation and maintenance of design systems or design languages, documentation, and interaction specifications. 
  • Manage time effectively and execute according to commitments. 
  • Apply a critical lens to your own work and the work of others. 
  • Demonstrate team orientation, build rapport with creative teammates, and producers. 
  • Clearly articulate complex ideas to both the internal team and client. 
  • Lead mid-level project work from a design perspective with autonomy and authority, facilitating design studios and working sessions to help the teams deliver the best possible solutions. 
  • Continuously seek to be well-informed regarding new software and design concepts. 
  • Understand the process of business development and provide support by conducting relevant research, identifying key insights, and producing pitch materials with guidance from leadership. 
  • Contribute to team culture by demonstrating a positive attitude, team-oriented approach, leadership qualities, and openness to learning and feedback. 

 

You Have:  

  • Bachelor's degree preferred, with multidisciplinary background such as psychology, computer science, information sciences, human/computer interface design or commerce/business. 
  • 3-5 years of related industry experience in UX, product design, new media, information technology, communications, or library/information science. 
  • Effective communication skills, both orally and in a variety of written and diagrammatic forms. 
  • Proven interpersonal skills, client relation skills, and ability to work in a team environment. 
  • Proven track record of creative thinking and solving challenges with intuitive and engaging design solutions. 
  • A thorough, detail-oriented, and highly organized working style with the ability to multi-task and meet tight deadlines. 
  • Flexibility and adaptability to fast-paced and changing environments. 
  • A deep appreciation and understanding of user experience, including research, user-centered design techniques, information architecture, usability testing—and applying it to create compelling digital experiences for large scale platforms. 
  • High proficiency in the use of tools such as Sketch, Omnigraffle, InVision, Principle, and Axure as well as Keynote, Powerpoint, and Adobe Creative Suite. 
  • Portfolio of work demonstrating creative thinking, problem solving, process, and quality spanning various digital platforms. 
  • Demonstrated expertise and experience with process and business analysis, software development and project processes large scale projects, documentation for development teams, application of content management, personalization, targeting and search systems, and modular design systems.  
  • Familiarity/experience working with WCAG 2.0 A/AA standards. 



The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. To do so, we expect our team to 3 days per week in our office. 

The ask stems from our want to:

  • Strengthen opportunity for continuous learning
  • Improve collaboration and team relationships.
  • Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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About The Company

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.


We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.


We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

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