Staff Technical Program Manager

Introduction to Demandbase: 

Demandbase helps B2B companies hit their revenue goals using fewer resources. How? By using the power of AI to identify and engage the accounts and buying groups most likely to purchase. Our account-based technology unites sales and marketing teams around insights that you can understand and facilitates quick actions across systems and channels to deliver big wins. It’s flexible, scalable ABM built for you.

As a company, we prioritize both the advancement of careers and the development of world-class technology. We invest heavily in people, our culture, and the communities around us. We have offices strategically located in San Francisco and New York in the US, and Hyderabad, in India and we embrace a hybrid work model in these regions. Outside of these areas, we offer a remote work option and boast a significant presence in Austin, TX, Seattle, WA, and London, UK. Continuously lauded as a great place to work, we are Great Place to Work Certified, and have earned distinctions such as "Fortune's Best Workplaces in the Bay Area,"Best Workplaces in Technology," "Best Workplaces for Millennials," and "Best Workplaces for Parents"!

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of achieving our mission to transform the way B2B companies go to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role: 

We are looking for a (TPM) Technical Program Manager to partner with engineers, other TPMs, and senior leadership. We're looking for people who love innovating and demonstrate a high degree of product ownership. We’re looking for a creative person with excellent analytical abilities and an expeditious drive to deliver results. This opportunity requires deep technical, problem-solving, and communication skills.

The base compensation range for this position for candidates in the SF Bay Area is: $176,000 - $264,000. For all other locations, the base compensation range is based on the primary work location of the candidate as our ranges are location-specific. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years of experience, and depth of experience.

What you'll be doing:

• Engineering execution - drive crisp and timely prioritization based on customer impact and business opportunity.
• Priority management - manage diverse requests and dependencies
• Process improvements – define, implement, and continuously improve processes that improve delivery and operational efficiency.
• Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations.
• Operational Excellence – monitor metrics and program health, anticipate and clear blockers, and manage escalations.
• Ascertain the true requirements underlying feature requests; recommend alternative technical approaches, and lead engineering efforts to meet aggressive timelines.

What we're looking for:

• A degree in Computer Science
• 6-7 years of experience working directly with engineering teams as a TPM
• Experience driving roadmap strategy, definition, and capacity planning
• Experience managing programs across cross-functional teams, building process,s and coordinating release schedules
• Expert level proficiency with agile &/or other program/project management methodologies
• Adept at building processes, project management, and release schedules
• Admin level expertise with Agile/Project/Program Management tools such as Jira, Confluence, Google Suite of Products, Smartsheet, etc.
• Expertise working on large and deeply transformative projects
• Proven experience of delivering large-scale cross-functional initiatives end-to-end
• Excellent communication skills – experience in writing and presenting comprehensive narratives on opportunities, plans, and results to senior management and stakeholders.
• High level of comfort communicating effectively across internal and external organizations
• High judgment, superior negotiating skills, and exceptional attention to detail.
• Strong interpersonal skills, including facilitation and coaching, and the ability to lead and influence others
• Resourceful in an ambiguous environment
• Demonstrated ability to quickly adapt to new technologies
• Exceptional problem-solving and communication skills

Nice to have skills:

• Experience having led/been part of an Agile transformation
• Passion for building technology that delivers outstanding customer experiences.
• Product development experience (including Scala, Java, C++, JavaScript, messaging protocols, and Web Services)
• Deep understanding of core web technologies
• Knowledge of Cloud technologies (AWS, GCP)

Benefits:

Our benefits include options for up to 100% paid Medical and Vision premiums for employees, a flexible PTO policy, no internal meetings Fridays, as well as access to Modern Health and other mental wellness resources. Additionally, we offer eight paid holidays and two additional week-long breaks when all Demandbase employees in the US take time off simultaneously (the week of July 4th and the week of Thanksgiving). We also provide 401(k), short-term/long-term disability, life insurance, and other great benefits.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase:

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion require ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

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