Account Manager- Insurance Marketing Solutions

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

As an Account Manager, you will be a key part of the Insurance Marketing Solutions sales team. You will work alongside the Account Executives, and together you will be responsible for ensuring customer satisfaction, revenue retention and growth of existing business.

The Account Manager acts as the primary contact and support for existing customers. Additionally, the Account Manager collaborates with internal and external teams to successfully onboard new customers. You will support our North Star goal, that customers view TransUnion as a trusted, integral marketing partner.

What You'll Bring:

• 3+ years of experience in account/relationship management or acquisition marketing experience, preferably serving the insurance industry
• Excellent communication, project management and problem-solving skills
• Strong business acumen and detail orientation
• Ability to establish positive, collaborative relationships with internal and external customers
• Proficiency using Microsoft Office Suite (i.e. Outlook, Excel, PowerPoint, Word) and familiarity with SalesForce

We'd Love to See:

• Direct marketing experience in life, health, P&C insurance or lead generation
• An understanding of the unique challenges and regulatory considerations within insurance and/or financial services marketing
• Experience managing, expanding and renewing high value contracts

Impact You'll Make:

• Serve as the primary point of contact for customers, building trusted relationships.
• Collaborate with Account Executives  to develop and execute overall territory and account strategies
• Ensure client satisfaction, revenue retention and growth
• Guide and support customers through the credentialing, contracting and implementation processes to ensure prompt and successful deployment of TU solutions
• Collaborate with the legal team to customize contracts (e.g. Statements of Work) for client engagements
• Communicate with customers on a regular, established cadence to review current projects, resolve issues and identify new opportunities
• Work with Account Executives to expand relationships, upsell/cross-sell, retain and renew existing contracts
• Work closely with the internal Sales Support team to complete necessary administrative tasks and ensure accurate billing
• Assist with industry research, marketing planning and prospecting activities that result in new revenue opportunities.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Pay Scale Information :

The U.S. base salary range for this position is $45,200.00 - $70,000.00 annually. This position is eligible for both base pay and commission earnings. TransUnion commission targets are generally 20% – 50% of base salary and may vary based on position. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

 

TransUnion's Internal Job Title:

Account Mgr I, Account Mgmt - Direct Sales