Administrative Business Partner

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world’s cloud security leader.

We are looking for an experienced Administrative Business Partner to join our team. You will be based in Costa Rica and go into our Escazú office 3 days per week. Supporting three Area Vice Presidents, you will be responsible for:

• Strategic Calendar & Meeting Management: Oversee executive calendars, prioritize tasks, resolve scheduling conflicts, and ensure smooth coordination of meetings and engagements.  
• Meeting & Event Coordination: Plan internal and external meetings, All Hands, and events, managing logistics like conference rooms, catering, and preparation of materials.  
• Expense & Travel Management: Submit monthly expense reports, process reimbursements, and coordinate domestic and international travel with fully detailed itineraries.  
• Confidential & High-Impact Execution: Handle sensitive matters discreetly while upholding confidentiality in all administrative tasks.  
• Organizational Resources & Team Support: Maintain and update org charts, directories, and team initiatives like competitions and recognition programs for alignment and effective implementation.

What We’re Looking for (Minimum Qualifications)

• 2+ years of experience providing executive-level administrative support.
• Proven ability to schedule and coordinate complex internal and external meetings, events, and logistical arrangements.
• Proficiency in tools such as Zoom, Outlook, Word, PowerPoint, Google Suite, and expense reporting platforms like Coupa.
• Strong organizational skills with the ability to manage multiple priorities, proactively resolve issues, and de-escalate challenges.
• Exceptional interpersonal communication skills, with experience collaborating across all levels of an organization and supporting interaction with external stakeholders, including Fortune 100 executives.

What Will Make You Stand Out (Preferred Qualifications)

• Demonstrated ability to build and maintain strong relationships with internal and external counterparts to ensure open communication and operational efficiency.
• High adaptability to changing circumstances, last-minute adjustments, and shifting organizational priorities.
• Willingness to travel to the U.S. 2-3 times per year to provide onsite logistics and support for key events.

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.