American Girl Restaurant Server

1 Week ago • 1-2 Years • Administrative

Job Summary

Job Description

The American Girl Nashville retail store and bistro seeks a dynamic Server to deliver exceptional dining and party experiences. Responsibilities include bussing and setting tables, providing table service (food and beverages), stocking workstations, and delivering outstanding customer service, handling customer issues promptly and graciously. The role demands strong communication skills, the ability to thrive in a fast-paced environment, and the physical capability to lift up to 50 lbs. Experience in a high-volume, fine-casual dining setting is preferred, along with ServSafe certification. Flexibility to work nights, weekends, and holidays is required.
Must have:
  • Exceptional customer service
  • Fast-paced environment handling
  • Ability to lift 50 lbs
  • Flexible schedule (nights, weekends)
  • Food & beverage service
Good to have:
  • ServSafe certification
  • Experience with children
  • High-volume restaurant experience

Job Details

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: The Server is a part of the American Girl Nashville bistro team, located inside the retail store.

Pay $12hr plus Tips

Must Be 18yrs old*

Job Description

The Opportunity: The American Girl Nashville retail store and bistro is looking for a dynamic individual as a Server to deliver food and beverages and provide an outstanding dining and party experience to our Bistro guests.  If you thrive in a high-pressure, fast-paced environment while remaining positive and upbeat, have exceptional communication skills, and can handle customer issues and requests graciously and on a timely basis, we want to hear from you.

 

• Bus and set tables.
• Assist with table service, including delivering beverages and food.
• Stock work stations.
• Deliver excellent customer service; graciously handle customer issues and the timely execution of requests.
• Perform diverse physical tasks as assigned

Qualifications

• ServSafe certification, preferred.
• 1 to 2 years of runner, busser, or server experience in a high volume, fine-casual dining or related restaurant, preferred.
• Experience working with children, preferred.
• Impeccable customer service skills.
• Physically demanding position; strength, mobility and dexterity needed. You must be able to lift up to 50 lbs.
• Must be able to work a flexible schedule, including nights, weekends and holidays.

Mattel is an Affirmative Action/Equal Opportunity Employer
F/M/Disability/Vet

Additional Information

What It’s Like to Work Here:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment

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About The Company

We empower generations to explore the wonder of childhood and reach their full potential.


We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it.


Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies.

Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies.


Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators.

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