The Delivery Manager will be responsible for overseeing the 24x7 service delivery of DataOps using a variety of tools including Tableau, Databricks, and AWS. This role involves managing a team of DataOps resources, ensuring adherence to service level agreements, and maintaining strong customer engagement. The manager will leverage technical expertise in Databricks, SQL, and AWS, while also championing ITSM processes and ITIL frameworks. Key responsibilities include designing, building, and deploying fixes, optimizing cost and performance, managing knowledge bases, and ensuring governance of cloud platform configurations. The role also requires effective communication, change management, and request management.