People & Operations Coordinator
Job Summary
Job Description
ShyftLabs is seeking a People Operations Coordinator to support its growth. This role involves managing day-to-day logistics for onboarding and offboarding employees, configuring laptops and software accounts, handling HR administration, scheduling interviews, and enhancing people management processes. The ideal candidate is a multitasker and problem-solver who can maintain organization for themselves and others, provide support to leaders, and contribute to a positive employee experience. ShyftLabs is a data product company working with Fortune 500 clients, focusing on digital solutions for business acceleration through innovation.
Must have:
- Bachelor's degree in HR, Business Admin, or related field
- 2+ years in People Ops, HR Coord, or similar role
- Familiarity with SaaS tools (Google Workspace, Slack, etc.)
- Basic technical aptitude for IT coordination
- Strong organizational skills and attention to detail
- Comfort handling sensitive employee data discreetly
Good to have:
- HR certification (CHRP, SHRM-CP, PHR)
- Experience in tech or high-growth startup environment
Perks:
- Salary range of $50,000 to $65,000 CAD
- Strong healthcare insurance and benefits package
- Extensive learning and development resources
- Equal opportunity employer
8 skills required
Job Details
Position Overview:
ShyftLabs is looking for a People Operations Coordinator to join our growing company! Reporting to the Director of Operations, the successful candidate will be responsible for several day-to-day logistics and coordinations, spanning onboarding and offboarding, laptop and software account configuration, HR administration, interview scheduling, and improving people management components.
This role is meant for a multitasker and a problem-solver. Someone who can keep not only themselves organized, but others as well. Someone who can think on their feet, provide support to various leaders, and helps foster a fabulous employee experience.
ShyftLabs is a growing data product company founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.
Job Responsibilities:
- Coordinate onboarding schedules for all new hires, including internal introductions, account setup, and systems access.
- Manage offboarding tasks including account deactivation, exit interviews, and equipment return.
- Maintain documentation and checklists for both onboarding and offboarding processes.
- Conduct regular check-ins with employees and act as a first point of contact for general HR or culture questions.
- Help track probationary periods, anniversaries, and flag any performance or engagement issues to relevant leads.
- Take lead on the coordination of performance reviews, employee feedback surveys, and the organization chart and job levels (currently done in Lattice).
- Work with Executive Assistant and managers to plan team events and gatherings.
- Set up and manage user accounts across core tools including Google Workspace, Slack, Atlassian, Figma, GitHub, etc.
- Coordinate with IT vendors or internal leads to configure and ship laptops, including MDM installation and deprovisioning during offboarding.
- Guide new employees through healthcare benefits enrollment and answer benefits-related questions.
- Liaise with benefit providers to resolve employee issues and maintain accurate benefit records.
- Schedule interviews across multiple time zones and ensure candidates have all required information and follow-ups.
- Share candidate profiles and details with clients for their open roles.
- Assist in preparing onboarding documentation and communicating hiring outcomes internally.
- Work with Director of Operations & Chief Information Security Officer to support ISO compliance initiatives by helping organize employee training sessions and documentation tracking.
- Maintain confidential records in compliance with labour laws and internal audit requirements.
Employee Onboarding & Offboarding
Employee Experience & Support
IT & Account Provisioning
Benefits Administration
Interview & Recruiting Support
Compliance & Internal Processes
Basic Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field; a minor in HR or a recognized HR certification (e.g., CHRP, SHRM-CP, PHR) is strongly preferred.
- 2+ years of experience in a People Operations, HR Coordinator, or similar administrative/operations role, ideally in a tech or high-growth startup environment.
- Familiarity with common SaaS tools (Google Workspace, Slack, Atlassian, GitHub, Figma, etc).
- Basic technical aptitude to coordinate laptop configuration and manage account provisioning.
- Strong organizational skills with excellent attention to detail and process consistency.
- Comfort handling sensitive employee data with a high degree of discretion.
We are proud to offer a salary within the range of $50,000 to $65,000 CAD alongside a strong healthcare insurance and benefits package. The role is flexibly hybrid, with 3 days per week spent in our Toronto office. We pride ourselves on the growth of our employees, offering extensive learning and development resources.
ShyftLabs is an equal-opportunity employer committed to creating a safe, diverse and inclusive environment. We encourage qualified applicants of all backgrounds including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, nationality, and education levels to apply. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.
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About The Company
Here at ShyftLabs, we build data products to help enterprises deliver real impact through tailored data analytics, science, and AI solutions. From consulting to operations, we guide our customers through their data journey and ensure they are data and AI-empowered.
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