Director, Global Services Sales

1 Year ago • 14 Years +
Sales

Job Description

Blue Yonder is looking for a Director, Global Services Sales to lead and scale three critical functions in India: Small Deal Desk, Services Inside Sales, and Proposal Factory. This role is crucial for shaping and executing the Go-To-Market strategy for Blue Yonder’s Professional Services, collaborating with sales, solutioning, delivery, and marketing. The ideal candidate will have strong experience in sales enablement, program management, and AI-driven content operations, with a passion for building new initiatives. Responsibilities include strategic leadership, team management, sales enablement, proposal factory oversight using Generative AI, managing small deal desk governance, designing GTM processes, cross-functional collaboration, and championing innovation in commercial processes.
Good To Have:
  • Familiarity with tools like Salesforce, Sales Navigator, and Gen-AI platforms.
  • Prior experience in sales, solution consulting, or customer success.
Must Have:
  • Lead India-based Services Inside Sales, Small Deal Desk, and Proposal Factory teams.
  • Build and manage high-performing teams, providing coaching and career development.
  • Guide Services Inside Sales in lead generation and early-stage qualification.
  • Oversee proposal development using Generative AI for RFPs.
  • Ensure quality SOW/CR documentation for small deals (<$100K).
  • Establish repeatable, scalable workflows and automation.
  • Collaborate with Sales, Pre-Sales, Legal, Delivery, and Customer Success.
  • Champion Generative AI and automation in commercial processes.
  • Bachelor's degree in business, marketing, supply chain, or related field.
  • 14+ years of experience in sales operations, leadership, or program management.
  • Proven experience setting up new teams or functions from scratch.
  • Strong people leadership skills and experience managing cross-functional teams.
  • Excellent communication, stakeholder management, and execution skills.
  • Ability to navigate ambiguity and drive results.
Perks:
  • Visible leadership role shaping Blue Yonder’s Services GTM model in India.
  • Opportunity to lead high-impact, high-growth initiatives.
  • Chance to innovate using cutting-edge AI technology.
  • Exposure to global stakeholders and career advancement.

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Role Overview:

Blue Yonder is seeking a high-impact Director – India Services Sales GTM Leader to drive and scale three key strategic functions: Small Deal Desk, Services Inside Sales, and the Proposal Factory. This role and these functions play a pivotal part in shaping and executing the Go-To-Market (GTM) strategy for Blue Yonder’s Professional Services, working across sales, solutioning, delivery, and marketing functions.

This is a hands-on leadership position ideal for someone with strong experience in sales enablement, program management, and AI-driven content operations, with a passion for building key initiatives from the ground up.

  • Strategic Leadership & Execution - Lead the India-based Services Inside Sales, Small Deal Desk, and Proposal Factory teams. Define goals, build processes, and align outputs to global sales and delivery objectives. 

  • Team Management & Scaling - Build and manage a growing team of high-performing professionals across the three functions. Provide coaching, resource planning, and career development support. 

  • Sales Enablement & Pipeline Generation - Guide the Services Inside Sales team in lead generation, outbound campaigns, and early-stage qualification through closure, of service opportunities across regions. 

  • Proposal Factory Oversight - Support end-to-end proposal development processes using Generative AI to accelerate RFP/RFI response creation, personalization, and quality improvement. 

  • Small Deal Desk Governance - Ensure high-quality, policy-compliant SOW/CR documentation for small-to-mid-size services deals (<$100K), driving faster time-to-contract and tighter forecasting support. 

  • GTM Process Design & Improvement - Establish repeatable, scalable workflows and automation across all three areas. Identify and implement tools (e.g., Salesforce, RFPIO, AI agents & content systems) that drive efficiency. 

  • Cross-Functional Collaboration - Work closely with Services Sales, Pre-Sales, Legal, Services Delivery, and Customer Success to streamline handoffs, align messaging, and ensure a unified customer experience. 

  • Innovation & Thought Leadership - Champion the use of Generative AI and automation in commercial processes. Bring fresh thinking to how we scale proposals and deal desk support globally. 

Preferred Qualifications & Experience: 

  • Bachelor's degree in business, marketing, supply chain or related field. 

  • 14+ years of experience across sales operations, leadership, or program management, preferably in SaaS, technology, or professional services 

  • Proven experience setting up new teams or functions from scratch 

  • Strong people leadership skills; experience managing cross-functional teams 

  • Familiarity with tools like Salesforce, Sales Navigator, and Gen-AI platforms 

  • Excellent communication, stakeholder management, and execution skills 

  • Ability to navigate ambiguity, set clear direction, and drive results in a fast-paced environment 

  • Prior experience in sales, solution consulting, or customer success is a strong plus 

 

What You’ll Gain: 

  • A visible leadership role helping shape Blue Yonder’s Services GTM model in India 

  • The opportunity to lead multiple high-impact, high-growth initiatives 

  • A chance to innovate using cutting-edge AI technology 

  • Exposure to global stakeholders and career advancement in a growing SaaS leader 

 

Our Values


If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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