Genomics Sales Representative (Inside Sales – Greater Boston Remote)

3 Minutes ago • 4 Years + • Sales • $80,900 PA - $121,300 PA

Job Summary

Job Description

At Illumina, we are expanding access to genomic technology to realize health equity. This role, Sr Inside Sales Representative (ISR), involves positioning and selling company products creatively in a given region. You will engage and qualify new and existing customers, providing solutions to their projects and business needs, and partnering with internal and field-based sales teams. This internal sales position offers the opportunity to work with top healthcare and academic institutions, utilizing scientific knowledge to sell products for the world leader in Genomics, with minimal travel.
Must have:
  • Successfully position and sell company products.
  • Engage and qualify new and existing customers.
  • Provide solutions using Illumina products.
  • Partner with internal and field sales teams.
  • Develop strong understanding of technology and products.
  • Execute strategies for new customer acquisition.
  • Maintain and grow existing customer accounts.
  • Effectively sell the total product portfolio.
  • Make outbound contact to identify sales opportunities.
  • Apply analytical approach to solutions.
  • Present versatile solutions during negotiations.
  • Manage post-sale customer relationships.
  • Strong Genetics and Molecular Biology foundation.
  • 4+ years experience in Life Science laboratory or sales.
Good to have:
  • Experience with strategic sales skills and proven ability to develop and grow key accounts.
  • Knowledge of Next Generation Sequencing and Genotyping methods.
  • Master’s or Ph.D. in Biology / Genetics.
Perks:
  • Access to genomics sequencing
  • Family planning
  • Health/dental/vision insurance
  • Retirement benefits
  • Paid time off
  • Variable cash programs (bonus or commission)
  • Equity as part of compensation package

Job Details

What if the work you did every day could impact the lives of people you know? Or all of humanity?

We are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Candidate must be located in: Massachusetts or San Diego, CA.

Summary

The Sr Inside Sales Representative (ISR) is responsible for successfully positioning and selling company products professionally and creatively in a given geographical region. The job involves engaging and qualifying new and existing customers, positioning products in order to provide solutions to their projects and business needs, and partnering closely with other internal and field-based members of the sales team who are in pursuit of common sales goals. The ISR role is exciting and challenging as you have the opportunity to work with top healthcare institutions, academic institutions, and business organizations around the world, utilizing your scientific knowledge and lab experience while selling products for the world leader in Genomics. The position is an internal sales position and requires minimal travel time (10%).

Key Responsibilities

  • Develops a strong understanding of our technology and products and continues learning as our product portfolio evolves.
  • Establishes and executes on strategies for obtaining new customers and maintains/grows existing customer accounts in order to meet and exceed revenue goals.
  • Effectively sell the total product portfolio and end-to-end solution, including but not limited to: Consumables, Instrumentation (Cap Ex), and Professional Services.
  • Makes outbound contact to existing and prospective customers to identify sales opportunities.
  • Takes an analytical approach towards executing optimal solutions for an issue or opportunity.
  • Demonstrates capability to present versatile and unique solutions during customer negotiations in order to establish mutually beneficial circumstances for the customer and us.
  • Has the ability to learn, change, and gain from each experience to become more effective in subsequent sales scenarios.
  • Works effectively in a team environment to drive and create revenue opportunities.
  • Manages customer relationships post-sale, including a strategy to develop long term business relationships.
  • Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Requirements

  • Strong Genetics and Molecular Biology foundation to allow for a better understanding of the broad variation of customer applications in order to uncover sales potential.
  • 4+ years of experience in a Life Science laboratory, Sales role, or a related field with customer-facing experience.
  • Experience with strategic sales skills with proven ability to develop and grow key accounts is preferred.
  • Conducts presentations effectively, professionally, and comfortably to customers/peers/management.
  • Preferred knowledge of Next Generation Sequencing and Genotyping methods.
  • Self-motivated to continue learning beyond initial onboarding within the role.
  • A demonstrated desire to be an effective collaborator within a team selling environment and a willingness to provide and seek feedback from teammates.
  • Strong desire to “win” and build customer relationships.
  • Approaches tasks with urgency. Willingness to plan, prioritize, and manage time effectively.

Education

  • Must have a B.A. or B.S., preferably in Biology / Genetics
  • Master’s or Ph.D. in Biology / Genetics preferred

The estimated base salary range for the Genomics Sales Representative (Inside Sales – Greater Boston Remote) role based in the United States of America is: $80,900 - $121,300. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. We conduct background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. We prohibit the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

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About The Company

At Illumina, our goal is to apply innovative technologies and revolutionary assays to the analysis of genetic variation and function, making studies possible that were not even imaginable just a few years ago. These studies will help make the realization of personalized medicine possible. With such rapid advances in technology taking place, it is mission critical to have solutions that are not only innovative, but flexible, scalable, and complete with industry-leading support and service. As a global company that places high value on collaborative interactions, rapid delivery of solutions, and prioritizing the needs of its customers, we strive to meet this challenge. Illumina’s innovative, array-based solutions for DNA, RNA, and protein analysis serve as tools for disease research, drug development, and the development of molecular tests in the clinic.



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