Manager, Software Quality Assurance

4 Minutes ago • 3 Years + • Quality Assurance

Job Summary

Job Description

As the Manager, Software Quality Assurance, you will manage a team of QA professionals, ensuring the thorough testing and overall quality of our software products. This role involves designing test strategies, overseeing the execution of test plans, and fostering a culture of quality across the department. Your contributions will play a vital role in delivering robust and reliable software to our customers.
Must have:
  • Manage and lead a team of QA professionals.
  • Develop and implement comprehensive test strategies.
  • Oversee the execution of automated and manual testing.
  • Ensure the timely identification and resolution of defects.
  • Collaborate with cross-functional teams to improve product quality.
  • Define and monitor quality metrics and key performance indicators.
  • Conduct performance reviews and provide career development opportunities.
  • Ensure compliance with industry standards and best practices.
  • Drive continuous improvement initiatives in QA processes.
  • Prepare and present quality reports to senior management.
Good to have:
  • 5+ years of QA testing for desktop applications
  • 1+ years of experience working off-shore teams
  • Automation testing with Selenium
  • Bilingual in French
Perks:
  • Well-being benefits (tools, programs, resources)

Job Details

About the Role:

As the Manager, Software Quality Assurance, you will manage a team of QA professionals, ensuring the thorough testing and overall quality of our software products. This role involves designing test strategies, overseeing the execution of test plans, and fostering a culture of quality across the department. Your contributions will play a vital role in delivering robust and reliable software to our customers.

Responsibilities:

  • Manage and lead a team of QA professionals.
  • Develop and implement comprehensive test strategies.
  • Oversee the execution of automated and manual testing.
  • Ensure the timely identification and resolution of defects.
  • Collaborate with cross-functional teams to improve product quality.
  • Define and monitor quality metrics and key performance indicators.
  • Conduct performance reviews and provide career development opportunities.
  • Ensure compliance with industry standards and best practices.
  • Drive continuous improvement initiatives in QA processes.
  • Prepare and present quality reports to senior management.

Skills:

  • Test Strategy Development: Ability to design and implement effective test strategies.
  • Team Leadership: Proficiency in managing and leading a team.
  • Quality Metrics: Knowledge of defining and monitoring quality metrics.
  • Automation Frameworks: Experience with setting up and maintaining automation frameworks.
  • Collaboration: Strong collaboration skills with cross-functional teams.
  • Project Management: Basic project management skills for handling multiple testing projects.
  • Analytical Thinking: Ability to analyze test results and make data-driven decisions.
  • Compliance Knowledge: Understanding of industry standards and compliance requirements.

Education:

  • Bachelor's Degree in Computer Science, or related field of study, or 10 years of experience in QA/Development required.

EXPERIENCE, KNOWLEDGE, and TOOLS

Experience:

  • 5+ years of QA testing for desktop applications, preferred.
  • 3+ years of leading staff, required.
  • 1+ years of experience working off-shore teams, preferred.

Knowledge:

  • Agile development practices,
  • Automation testing with Selenium, preferred
  • Bilingual in French preferred

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About The Company

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.  

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

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