P&C - Employee Relations Specialist

1 Month ago • 3 Years + • Human Resource

Job Summary

Job Description

Aristocrat Technologies seeks a People & Culture Employee Relations Specialist for a 12-month fixed-term position. This role involves conducting thorough investigations of workplace issues, responding to employee and manager requests, partnering with P&C business partners to resolve employee relations matters, ensuring compliance with laws and policies, analyzing data to identify trends, and maintaining detailed records. The specialist will also represent Aristocrat before regulatory agencies, conduct exit interviews, and identify areas for improvement in employee relations. The role requires strong interpersonal and communication skills, experience with unionized workforces, and in-depth knowledge of labor laws. The position is hybrid, with workdays split between Aristocrat's Integration Center in Greystanes, Sydney, Corporate HQ in North Ryde, Sydney, and one day of work from home.
Must have:
  • Bachelor's degree in related field (PHR or SHRM preferred)
  • 3+ years in employee/labor relations or P&C business partner role
  • In-depth knowledge of labor laws, investigations, conflict resolution
  • Strong communication and interpersonal skills
  • Experience with unionized workforces (preferred)
  • Ability to conduct formal investigations and provide recommendations
Perks:
  • Robust benefits package
  • Global career opportunities
  • Flexible working options

Job Details

Aristocrat Technologies is seeking a People & Culture Employee Relations Specialist within the MyP&C Global Operations team for a 12-month fixed term position performing employee relations scope of services work. The successful candidate will own the employee relations tasks and actions, provide employee relations direction and guidance within an assigned region, serve as a contact for employee relations related initiatives, help navigate and resolve employee relations matters, provide policy interpretation and partner with internal stakeholders such as P&C business partners, P&C center of expertise, legal and compliance teams to ensure employee relations compliance with company policies and practices. This candidate will also partner with our unionized employees in the Integration Centers and for our Field Technicians. The candidate will have a high level of accountability for achieving operational results within the employee relations team and will act as a subject matter expert across employee relations processes & practices and will work to optimize our employee relations scope of services and processes.

This role will be based a few days per week at Aristocrat's Integration Center in Greystanes, Sydney, a few days at our Corporate HQ in North Ryde, Sydney, and includes one day of work from home (WFH).

What You'll Do

  • Conduct thorough and objective investigations regarding, but not limited to workplace issues, whistleblower, disciplinary, complaints, and grievances.
  • Respond to requests, assist employees and managers, document findings, make recommendations and drive appropriate actions to resolve complex employee related matters promptly.
  • Partner with the P&C business partners and assist managers to help assess, perform employee relations work, determine appropriate corrective actions, provide guidance and solutions, and mitigate risk across all employee relations scope of services and employee relations matters.
  • Ensure corrective actions are fair, consistent and comply with all relevant laws, regulations, company employee standards and expectations.
  • Analyze data to identify trends, produce metrics and create reports with recommended actions regarding employee relations initiatives.
  • Capture and maintain comprehensive and detailed records within a case tool (ServiceNow) while maintaining a high level of confidentiality, develop documentation in response to an employment-related matters and liaise with legal/BP to prepare required documentation for employee, third party or governmental agencies.
  • Represent Aristocrat in front of regulatory and governmental agencies regarding unemployment filings, hearings, appeals, works councils and other employee relations matters.
  • Conduct exit interviews, surveys and analyze feedback to identify trends and areas for improvement.
  • Identify, create, maintain and obtain approval for all necessary employee/labor relations policies, practices, handbooks and procedures across Aristocrat.

What We're Looking For

  • A bachelor’s degree in business administration, human resources, or a related field with PHR or SHRM certification is preferred.
  • Minimum of 3 years of experience in employee and labor relations or as a P&C business partner supporting employee relations activities.
  • Preferred experience working within a unionized workforce to support our Integration Centers employee population.
  • Demonstrated in-depth knowledge of labor laws, investigations, conflict resolution, and employee relations best practices.
  • Strong interpersonal and communication skills, both written and verbal, to effectively navigate sensitive matters and deliver clear messages
  • Working under minimal supervision, provide effective service, support, consultation and resolution of complex ER inquiries and issues through the informed application of company policies, programs, procedures, and federal/state laws.
  • Demonstrated ability to conduct formal investigations involving all levels of interaction, documenting findings for legal and audit purposes and providing appropriate recommendations to senior business leaders.
  • Proven ability to research information, analyze data, and use sound judgment to draw valid conclusions, prepare recommendations and build plans of action.
  • Ability to establish credibility, build rapport and create trust in a virtual setting.
  • Excellent consultative, listening, and verbal/written communication skills; ability to influence, negotiate and convey recommendations and opinions persuasively.
  • Demonstrated ability to manage sensitive, emotional and confidential situations in a composed, discrete and professional manner.
  • Excellent conflict resolution and problem-solving skills.
  • Strong organizational skills with a demonstrated ability to prioritize and use time effectively and efficiently.
  • Demonstrated ability to communicate effectively, verbally and in writing with department heads, managers, employees, and vendors to resolve problems and negotiate resolution.

This role will be based a few days per week at Aristocrat's Integration Center in Greystanes, Sydney, a few days at our Corporate HQ in North Ryde, Sydney, and includes one day of work from home (WFH).

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

  • World Leader in Gaming Entertainment

  • Robust benefits package

  • Global career opportunities

Our Values

  • All about the Player

  • Talent Unleashed

  • Collective Brilliance

  • Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel Expectations

None

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

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About The Company

Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 7000 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be.


Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day.  


Come and join us – let’s play!


𝘗𝘭𝘦𝘢𝘴𝘦 𝘣𝘦 𝘢𝘭𝘦𝘳𝘵 𝘵𝘰 𝘴𝘤𝘢𝘮𝘴 𝘰𝘧𝘧𝘦𝘳𝘪𝘯𝘨 𝘦𝘮𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴. 𝘈𝘯𝘺 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘵𝘰 𝘤𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦𝘴 𝘳𝘦𝘨𝘢𝘳𝘥𝘪𝘯𝘨 𝘦𝘮𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴 𝘢𝘵 𝘈𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵 𝘰𝘳 𝘪𝘵𝘴 𝘴𝘶𝘣𝘴𝘪𝘥𝘪𝘢𝘳𝘪𝘦𝘴 𝘸𝘪𝘭𝘭 𝘤𝘰𝘮𝘦 𝘧𝘳𝘰𝘮 𝘢𝘯 @𝘢𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵.𝘤𝘰𝘮, @𝘣𝘪𝘨𝘧𝘪𝘴𝘩𝘨𝘢𝘮𝘦𝘴.𝘤𝘰𝘮, @𝘱𝘪𝘹𝘦𝘭𝘶𝘯𝘪𝘵𝘦𝘥.𝘤𝘰𝘮, 𝘰𝘳 @𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘮𝘢𝘥𝘯𝘦𝘴𝘴.𝘤𝘰𝘮 𝘦𝘮𝘢𝘪𝘭 𝘢𝘥𝘥𝘳𝘦𝘴𝘴. 𝘍𝘳𝘰𝘮 𝘵𝘪𝘮𝘦 𝘵𝘰 𝘵𝘪𝘮𝘦, 𝘈𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵 𝘮𝘢𝘺 𝘶𝘴𝘦 𝘢𝘯 𝘦𝘹𝘵𝘦𝘳𝘯𝘢𝘭 𝘢𝘨𝘦𝘯𝘤𝘺 𝘧𝘰𝘳 𝘳𝘦𝘤𝘳𝘶𝘪𝘵𝘮𝘦𝘯𝘵 𝘱𝘶𝘳𝘱𝘰𝘴𝘦𝘴, 𝘩𝘰𝘸𝘦𝘷𝘦𝘳 𝘵𝘩𝘦𝘺 𝘸𝘪𝘭𝘭 𝘯𝘦𝘷𝘦𝘳 𝘳𝘦𝘲𝘶𝘦𝘴𝘵 𝘱𝘢𝘺𝘮𝘦𝘯𝘵𝘴 𝘰𝘧 𝘢𝘯𝘺 𝘴𝘰𝘳𝘵.

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