As a Systems Engineer, you will be the primary point of contact for DevOps-related account escalations and service requests, collaborating with the Engineering Manager to solve problems. You will support project setups and deploys, ensuring proper infrastructure configuration and following best practices. Responsibilities also include monitoring alert systems, gathering user requirements, and collaborating with internal teams to deliver a great customer experience. Additionally, you will stay updated on the latest trends and technologies in the DevOps community and participate in the on-call rotation.