VIP Account Manager

1 Month ago • 2 Years +

Job Summary

Job Description

Play Perfect is a fast-growing mobile gaming company seeking a rockstar VIP Account Manager. The role involves daily management of VIP player relationships, providing support and engagement. The Account Manager will monitor player activity, understand game aspects like economy and monetization, and create content and promotions to drive player progression. Collaboration with cross-functional teams is essential for player activity growth. The company, headquartered in Tel Aviv, aims to redefine the skill-based gaming industry with its passionate team.

Must have:

2+ years of experience in account management or customer service in the mobile gaming industry
Experience managing VIP clients and conducting customer segmentation
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills
Native level fluency in English

Good to have:

Bachelor’s degree in Business, Marketing, or related field
Experience working with mobile attribution tools such as Adjust or Appsflyer
Additional language skills

3 skills required

3 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

account-management

cross-functional

Job Details

About The Position

Play Perfect is a fast-growing mobile gaming company that provides entertainment to millions of users around the world. The company is headquartered in Tel Aviv.

With a team of talented and passionate developers, designers, industry experts and gamers, Play Perfect is at the forefront of creating immersive gaming experiences that engage players on a whole new level.

As we continue to push the boundaries of what is possible in gaming, Play Perfect is poised to shape the future of the industry and redefine what it means to be a skill-based gaming company.

As we expand, we're looking for a rockstar VIP Account Manager to join our great team!

Responsibilities:

Manage a close relationship with our VIP players on a daily basis.
Support our players and constantly engage with them.
Keep track of and monitor the players’ activity on a daily basis.
Work with all aspects of the game studio: fully understand Economy, Product, Monetization, and so on.
Build and deliver ongoing content, promotions and activities - where the KPI is to bring players to their next level.
Collaborate with cross-functional teams to drive players' activity growth

Requirements

2+ years of experience in account management or customer service in the mobile gaming industry
Bachelor’s degree in Business, Marketing, or related field - Advantage
Experience managing VIP clients and conducting customer segmentation
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills
Experience working with mobile attribution tools such as Adjust or Appsflyer - Advantage
Native level fluency in English. Additional language skills are advantageous.