Account Manager

3 Months ago • 1-5 Years • $130,000 PA - $150,000 PA

Job Summary

Job Description

The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customers. Responsibilities include managing client accounts, building strong relationships, solving client conflicts, overseeing account management, negotiating contracts, establishing budgets, identifying sales opportunities, giving presentations, forecasting sales, tracking results, and communicating initiatives. The Account Manager also needs to meet deadlines, interview, hire, train, and direct employees, ensure team members follow company policies, provide leadership, and conduct employee evaluations. They will also address complaints and resolve employee problems. This role involves a wide array of responsibilities from sales to employee management.

Must have:

Minimum 5 years management experience in GMP required.
Experience equivalent to an A.A. degree with 3+ years experience.
Ability to read, analyze, and interpret business documents.

Good to have:

Bilingual in Spanish Preferred

1 skill required

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account-management

Job Details

The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customer or group of customers so that they will continue using SBM for business.

Responsibilities

Operate as the lead point of contact related to all matters specific to the accounts.
Build and maintain strong, long-lasting relationship between SBM and the client.
Solve conflicts with clients.
Oversee customer account management and negotiate contracts to maximize profit.
Establish budgets with the client.
Identify new sales opportunities within existing accounts.
Give sales presentations to high-level executives.
Forecast and track sales results and annual forecast.
Communicate the progress of monthly and quarterly initiatives to internal and external team members.
Meet time deadlines according to customer needs and objectives.
Interviews, hires, and trains employees.
Plans, assigns, and directs work to employees.
Ensures each team members work in conformance with SBM policies and procedures.
Provides leadership/motivation and conveys the vision and values of SBM to the team members.
Conduct employee performance evaluation using key metrics.
Rewards and disciplines employees.
Addresses complaints and resolving problems among employees.
Perform other duties, as assigned

Qualifications

Minimum 5 years management experience in GMP required.
Three plus years of experience, or equivalent combination of education and experience, such as an A.A. Degree with 3+ years experience or a Bachelor's degree (B.A. or B.S.); with a minimum one year related experience and/or training.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.
Bilingual in Spanish Preferred

Compensation: $130,000 - $150,000 per year

Shift: Various shifts

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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