Associate Account Executive (Cybersecurity, SMB, Mid-Market)

3 Weeks ago • Upto 1 Years • Business Development • Account Management

Job Summary

Job Description

The Associate Account Executive (Cyber Security + SMB + Mid-Market) is responsible for supporting the acquisition and management of Small and Medium Business (SMB) accounts in the West Market, Mumbai. Responsibilities include identifying sales opportunities, documenting client interactions, supporting senior executives, building sales forecasting skills, developing partnership strategies, and employing a consultative sales approach. The role involves managing sales, identifying cross-selling/up-selling opportunities, facilitating communication with customers, resolving customer issues, meeting sales objectives, and contributing to the development of go-to-market strategies. Account maintenance, record-keeping, report generation, educating channel partners and end-users, and opportunity tracking are also key responsibilities. The ideal candidate will have 0-1 year of experience in Account Management, Sales, or Sales Operations and possess strong communication, collaboration, and problem-solving skills.
Must have:
  • 0-1 year experience in sales/account management
  • Mid-market and cybersecurity experience
  • Sales forecasting and account management skills
  • Excellent communication and collaboration skills
  • Consultative sales approach

Job Details

Job Profile Title & Level: Associate Account Executive, P1
Mid Market experience is mandatory
Cyber Security experience is mandatory
 
Job Profile Summary: 
The SMB Associate Account Executive is responsible for supporting in acquiring and managing Small and Medium Business (SMB) accounts. They identify sales opportunities, document client interactions, and support senior executives. They focus on building skills for sales forecasting, partnership strategies and consultative approach.
Responsibilities:
  • Supports in managing sales of small and medium business (SMB) accounts in a defined sales territory (West Market, Mumbai)
  • Builds account management skills to identify cross-selling and up-selling opportunities within the target accounts
  • Documents all client interactions and shadows senior executives during client consultation
  • Facilitates communication on tactical issues facing customers and resolves customer issues
  • Meets sales objectives and assists in development of “Go to Market Strategy” for partnership  
  • Maintains accounts and transaction records and builds reports based on requirements
  • Utilizes a consultative selling approach to educate channel partners and end-users and provide timely follow-up, closure and tracking of all identified opportunities 
  • Learns and applies sales concepts, principles and practices in assigned activities
  • Gains foundational understanding of inside and outside sales concepts and practices
  • Supports activities in both Field & Inside Sales to achieve productivity and customer satisfaction targets
  • Assists account management team in a task-oriented manner limited to a specific work area
 
Qualifications:
Education:
  • Bachelor's Degree in Sales, Business Administration or equivalent
Experience:
  • 0-1 year of experience in Account Management, Sales, Sales Operations or equivalent
Skills:    
Technical/Functional Skills: 
  • Sales Forecasting
  • Sales Processes
  • Sales Operations
  • Business Acumen
  • Account Management
  • Customer Need Analysis
  • Field Sales
  • Prioritization
Behavioural Skills:
  • Cross-Functional Collaboration
  • Effective Communication
  • Empathy
  • Customer Focus
  • Adaptability
  • Critical Thinking

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