Head of Operations/Deputy Head of Payments

2 Months ago • 4 Years + • Operations

Job Summary

Job Description

The Head of Operations/Deputy Head of Payments will lead the Payments Team, ensuring they have the expertise and support needed to achieve their goals. Responsibilities include implementing payment strategies, defining and monitoring team KPIs, synchronizing operations with business development, reporting key metrics, maintaining relationships with payment providers, and leading complex projects. The ideal candidate should have at least 4 years in the online payments industry, team leadership experience, strong communication skills, and a solid understanding of payment metrics and industry trends.
Must have:
  • 4+ years in online payments industry
  • 3+ years of managing diverse teams
  • Strong communication with foreign customers
  • Excellent knowledge of online payments industry
  • Understanding of payment business development
Good to have:
  • Tech Background is a big plus
  • Excellent presentation skills

Job Details

Growe welcomes those who are excited to:
  • Lead the Payments Team, and ensure it has the right expertise, guidance, and support to be able to achieve its goals;

  • Understand and implement payments strategy, have strong vision of short-, mid- and long-term goals and ways to achieve them;

  • Define and adjust the team's goals and KPIs, and regularly monitor their achievement and progress;

  • Make sure that the goals of operations, integrations, and business development directions are synchronized and match the strategic goals set by C-level management;

  • Gather, present, and report key deliverables, KPIs, and insights of the Payment Team to different stakeholders;

  • Ensure our relations with payment providers are properly maintained on all levels without communication gaps and delays, taking part in key negotiation processes and agreements;

  • Lead and deliver complex projects both within the team and cross-stream;

  • Keep up with current industry trends, new technology solutions, commercial opportunities, and stay informed about competitors' positions, achievements, and target markets situation.

We need your professional experience:
  • At least 4 years in online payments industry;

  • Team leadership, with 3+ years of successfully managing diverse teams and delivering strong results;

  • Tech Background is a big plus;

  • Strong communication experience with foreign customers, partners, including C-level;

  • Strong knowledge of online payments industry;

  • Excellent understanding of key payment metrics and payment product perculiarities;

  • Understanding of payment business development, integration, operations, and fraud prevention processes;

  • Upper-Intermediate English level with ability to discuss business;
  • Open and ready for business trips.

We appreciate if you have those personal features:
  • Ability to act with minimal guidance, be proactive, and handle uncertainty;

  • Excellent presentation skills;

  • Proactive position and attitude with focus on business needs;

  • Strong communication and negotiation skills;

  • Resourcefulness;

  • Great time management, and planning skills;

  • Attention to details;

  • Excellent organizational skills.

We are seeking those who align with our core values:
  • GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

  • DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

  • BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

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About The Company

Here at GROWE, we operate boldly in the iGaming and Entertainment industries, uniting brands worldwide and gathering expertise from diverse markets.
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