IT Support Administrator
Job Summary
Job Description
- At least 2 years of relevant work experience
- Experience administering Microsoft Intune
- Experience working with Windows and macOS
- Knowledge of computer architecture
- Experience assembling and configuring computers
- Experience servicing laptops and office equipment
- Intermediate English language skills
- Experience with installing and configuring 2D and 3D graphics editors
- Knowledge of software licensing
- Experience purchasing spare parts and managing warehouse records
- Experience administering JAMF
- Basic knowledge of network technologies and domain networks
- Officially registered full-time employment
- Minimum of 25 calendar days of paid vacation annually
- Separately paid public holidays
- Additional paid leave for specific needs
- Medical support
- Fully paid leave for illness
- Individual development plan and regular feedback
- Professional seminars, workshops, courses, and internal training programs
- Opportunity to take an interest-free loan
- Counseling with psychologists and mental health workshops
- Reimbursement of gym membership fees
- Reimbursement of running club fees
4 skills required
Job Details
This position involves working at our office in Kharkiv.
Plarium is an international developer of award-winning mobile and desktop games. More than 1300 of our specialists work remotely or at offices in Israel, Ukraine, Poland, Spain and Finland.
RAID: Shadow Legends, Mech Arena, and our other 18 massive titles unite more than 500 million players worldwide. With over 16 years’ experience, we strive for boundary-pushing gameplay and graphics. We pair this with our dedication to innovation through analytics, marketing, and community interaction.
We are looking for a talented IT Support Administrator to join our IT Support Department, which is responsible for the technical maintenance of office equipment, information security, and for managing and upgrading workstations of Plarium employees.
The successful candidate will join a team of nine specialists working in Lviv and Warsaw and interact with all the studio departments.
Responsibilities
Providing technical support for employees working in different countries and offices
Installing, configuring, and troubleshooting both hardware and software on user workstations (Windows and macOS)
Installing, configuring, and carrying out preventive maintenance on office equipment
Setting up iOS and Android mobile devices
Testing new software and office equipment
Undertaking maintenance for audio and video equipment (including projectors, smart TVs, and other media devices)
What we expect
At least 2 years of relevant work experience
Experience administering Microsoft Intune
Experience working with Windows and macOS
Knowledge of computer architecture
Experience assembling and configuring computers to carry out different roles
Experience servicing laptops and other office equipment
English language skills at the intermediate level
Desired
Experience with installing and configuring 2D and 3D graphics editors
Knowledge of general aspects of software licensing
Experience purchasing spare parts and keeping warehouse records
Experience administering in JAMF
Basic knowledge of network technologies and domain networks (DNS, DHCP, VPN, TCP/IP, and Group Policies)
What we offer
Officially registered full-time employment
Minimum of 25 calendar days of paid vacation annually, separately paid public holidays, and additional paid leave for specific needs
Medical support and fully paid leave if you or your child are sick
Individual development plan and regular feedback
Professional seminars, workshops, courses, and internal training programs
Opportunity to take an interest-free loan
Counseling with psychologists and mental health workshops
Reimbursement of gym membership fees, and running club
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