Luxury Sales Specialist
Job Summary
Job Description
As a Luxury Sales Specialist at FASHIONPHILE, you will provide a top-tier client experience, focusing on both product procurement and sales. You will be responsible for achieving sales goals, client outreach, and participating in brand education. The role involves working during retail hours, including weekends and holidays. You will create luxury experiences, build relationships with clients and process goods for authentication and online selling. You must be able to deliver outstanding customer service and strong communication skills. This role requires you to follow company mission and vision while delivering results.
Must have:
- High School Diploma.
- Excellent Customer Service skills.
- Outstanding verbal and written communication skills.
- Extremely organized with strong attention to detail.
- Strong skills with client outreach.
- Strong proficiency working with online websites.
- Strong computer skills, including data entry.
Good to have:
- Luxury Retail Experience.
- Sales experience.
Perks:
- Medical, Dental and Vision Coverage.
- FSA options for Medical, Dependent Care & Commuter Benefits.
- Paid Time off, Paid Sick Time, and Paid Holidays.
- 401(k) with generous match program.
- Free Life Insurance and AD&D.
- Long Term Disability Insurance.
- Employee Discount.
3 skills required
Job Details
This role is eligible for base rate + UNCAPPED commission. Enjoy the potential for unlimited earnings based on your performance!
FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.
About the Opportunity
We're looking for a Sales Specialist to join our team in our Philadelphia, PA location. In this role, you will be responsible for delivering a client experience at the highest level and understanding the importance of following a company mission and vision while delivering results in both procurement of product as well as strong sales with a client-centric philosophy. Is available to work traditional Retail operating hours that may include weekends, evenings and holidays. Responsibilities include:
- Creating and upholding best in class luxury experience for procuring goods from clients and assisting them with purchasing items. Achieving sales goals, conversion expectations, circularity, procurement KPI’s and all service responsibilities.
- Following through on all assigned targeted outreach data lists (BOPS, SF Scheduler, Online Geo targeted list). Building a personal repeat business of Fashionphile and Neiman Marcus Group Clients.
- Participating and achieving in all Benchmarking and Brand education provided by Fashionphile.
- Processing of goods to HQ for Authentication and Online Selling.
What We’re Looking For:
- High School Diploma
- Excellent Customer Service skills
- Outstanding verbal and written communication skills
- Extremely organized with a strong attention to detail
- Strong skills with client outreach
- Strong proficiency working with online website.
- Strong computer skills, including data entry, internet savvy, and quick to learn new programs
- Luxury Retail Experience - nice to have
- Sales experience - nice to have
What We Offer:
- Medical, Dental and Vision Coverage
- FSA options for Medical, Dependent Care & Commuter Benefits
- Paid Time off, Paid Sick Time, and Paid Holidays
- 401(k) with generous match program
- Free Life Insurance and AD&D
- Long Term Disability Insurance
- Employee Discount
Pay Rate: This position begins at $16.50/HR for all New Hires into FASHIONPHILE's Philadelphia, PA location + uncapped commission.
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