Senior Business Analyst (Financial Services & Domain Expertise)

Job Summary

Synechron is seeking a knowledgeable and experienced Senior Business Analyst to join our team. The role involves analyzing business processes, gathering requirements, and facilitating effective communication between stakeholders and technical teams. This position contributes to delivering value-driven solutions aligned with organizational goals, ensuring clarity and efficiency throughout project lifecycles. The ideal candidate will bring a solid understanding of business analysis fundamentals and a proven track record of over 7 years in the field.

Software Requirements

Required Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint) — advanced knowledge
• Experience with documentation management tools (e.g., SharePoint, Confluence)
• Familiarity with modeling tools (e.g., UML, BPMN diagrams)

Preferred Skills:

• Data analysis tools (e.g., Tableau, Power BI)
• Requirements management tools (e.g., JIRA, Rational DOORS)

Overall Responsibilities

• Elicit, analyze, and document business requirements and processes
• Collaborate with stakeholders to understand their needs and translate them into clear requirements
• Facilitate communication between business units and technical teams to ensure clarity and alignment
• Support project teams throughout the software development lifecycle by providing detailed documentation and analysis
• Identify process improvements and recommend solutions that enhance efficiency
• Assist in testing activities and ensure delivered solutions meet defined requirements
• Participate in stakeholder meetings, providing updates on analysis progress and issues
• Ensure project deliverables align with organizational goals and standards

Performance outcomes:

• Accurate and comprehensive requirements documentation
• Smooth collaboration across teams resulting in timely delivery
• Increased stakeholder satisfaction through clear communication and effective solutions
• Enhanced process efficiencies and innovative solutions

Technical Skills (By Category)

Programming Languages:

• Not directly required; basic understanding of scripting or data querying (e.g., SQL) is advantageous

Databases/Data Management:

• Basic knowledge of relational databases and data analysis — preferred

Cloud Technologies:

• Not mandatory; familiarity with cloud concepts beneficial

Frameworks and Libraries:

• Not applicable

Development Tools and Methodologies:

• Requirements management (JIRA, Confluence) — essential
• Business process modeling (UML, BPMN) — essential
• Agile methodologies — preferred

Security Protocols:

• Not directly applicable but understanding data privacy and security principles is advantageous

Experience Requirements

• Minimum of 7+ years working as a Business Analyst or in related roles
• Strong domain understanding, with exposure to relevant business contexts
• Prior experience in financial services, banking, or similar industries is preferred
• Proven ability to liaison effectively between technical and non-technical stakeholders
• Alternative paths include experience in consulting, process analysis, or project coordination with relevant domain exposure

Day-to-Day Activities

• Gather requirements through interviews, workshops, and documentation review
• Develop detailed business process models and functional specifications
• Conduct requirement reviews with stakeholders and technical teams
• Facilitate communication and clarification of project scope and objectives
• Support system testing and validation activities
• Track requirements status and changes using approved tools
• Participate in project meetings, providing analysis support and progress updates
• Continuous stakeholder engagement to ensure alignment and transparency

Qualifications

• Bachelor's degree in Business Administration, Information Systems, or related field; equivalent professional experience acceptable
• Certifications such as CBAP, CCBA, or PMI-PBA are preferred
• Hands-on experience with requirements elicitation, modeling, and documentation techniques
• Proven track record in managing multiple stakeholder priorities in dynamic environments

Professional Competencies

• Critical thinking and analytical skills to solve complex problems
• Effective communication and active listening to engage diverse stakeholders
• Ability to lead discussions and facilitate workshops
• Adaptability to changing project needs and business landscapes
• Demonstrated organizational and time management skills
• Commitment to continuous learning and process improvement

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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